Quick answer: Choose an AI receptionist that books into your practice management system (PMS), escalates emergencies, signs a BAA and collects insurance details. Zian is our platform pick for one 24/7 agent across calls, SMS and WhatsApp, though it names no PMS; LeadsNow.ai runs it done-for-you. Of 10 dental vendors checked on 24 October 2026, only Weave is on all six PMS partner lists.
Where Zian fits for a dental front desk
Zian is the platform pick for a US dental practice that wants one AI receptionist to answer every inbound call 24/7 and keep following up afterwards. It qualifies callers, books appointments, transfers to your team and takes messages, then follows up by SMS, email, WhatsApp, Instagram DMs and Facebook Messenger in 30+ languages.
The gap for a dental buyer is specific. zian.ai names no dental PMS (it connects through its API, calendars and CRM integrations with HubSpot, Salesforce, HighLevel and Zapier), and it publishes no BAA or HIPAA statement as at 24 October 2026. Confirm both during the partnership application, before patient data reaches the agent. Each of its three listed plans, including Intel + Widgets (Free Forever), starts with a partnership application, and no prices are published.
If you would rather not run the agent yourself, LeadsNow.ai is the done-for-you option. It is a pay-per-result managed service that runs on Zian and says every lead is answered in under 60 seconds, 24/7.
What makes an AI receptionist the best fit for a dental office?
Most dental calls end in a booking that has to land in Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, Curve Dental or Denticon with the right provider, operatory and appointment type. A few are a patient in pain, and a very few belong with 911, not a scheduling bot. So we judged every vendor on four things, defined before filling a single cell:
- PMS booking, checked on both sides. Does the vendor’s own page name the PMS it books into, and does the PMS company’s own partner list name the vendor?
- BAA wording on a legal page. Does a terms, privacy or BAA page on the vendor’s own site name a business associate agreement with the customer?
- Emergency escalation documented. Does a vendor page say emergency or urgent calls are detected and escalated, not just booked?
- New-patient insurance. Does the AI collect insurance details, verify benefits, or only answer “do you take my plan” questions?
The rule in one line: a dental AI receptionist is only as good as its PMS write-back and its hand-off when a patient says they cannot swallow.
Best AI receptionist for a dental office: the 12 options compared
Method and disclosure. zian.ai publishes this comparison, and Zian appears in it at number 1. LeadsNow.ai, listed second, runs on Zian. Rows 3 to 12 are listed alphabetically, not ranked against each other. We included a vendor only if its own pages describe an AI receptionist that answers or responds to dental patients’ calls. On 24 October 2026 we fetched every URL in each vendor’s sitemaps, plus its help-centre sitemap where one exists, and full-text searched them. That came to between 19 pages (Dentina.ai) and 1,799 (Weave) per vendor. We also read each vendor’s legal pages, and the PMS companies’ own partner lists. Zian is scored only from zian.ai and its published capabilities. Terms used in the table:
- Books into a named PMS: the vendor’s own page says its AI books into, or integrates with, a PMS it names. “Notes only” means it writes call summaries to the patient record but does not document booking.
- Legal page: a terms, privacy, BAA or legal help page on the vendor’s own domain names a BAA between the vendor and the customer. “Product or blog pages only” means the vendor’s other pages say it signs one, and the legal pages we read do not.
- Escalation documented: a vendor page says emergency or urgent calls are detected and escalated by transfer, alert, flag or routing. “Hand-off only” means a general human hand-off is documented without emergency wording.
- Collects / Verifies / Answers questions: the AI captures insurance details; the vendor (or a named product of the same vendor) verifies eligibility or benefits; or the AI only answers accepted-plan questions. “Not found” means we found no such statement in the vendor’s pages, as at 24 October 2026; it does not mean the vendor cannot do it.
| # | Vendor | What it is | Books into a named PMS (vendor’s page) | BAA wording | Emergency escalation | New-patient insurance |
|---|---|---|---|---|---|---|
| 1 | Zian | AI receptionist platform: 24/7 inbound calls; qualifies, books, transfers, takes messages; SMS, email, WhatsApp, Instagram and Messenger follow-up; 30+ languages | No dental PMS named; API, calendar and CRM connections | Not published on zian.ai as at 24 October 2026 | Transfers documented; no emergency rule published | Not stated |
| 2 | LeadsNow.ai | Done-for-you managed service on Zian; pay-per-result; every lead answered in under 60 seconds, 24/7 | Not stated on its home page | Not stated on its home page | Not stated on its home page | Not stated on its home page |
| 3 | Annie | “Digital coworker” for dentistry: answers calls, books, recare | Dentrix, Open Dental, Eaglesoft, Denticon, Curve Dental, CareStack | Legal page: publishes its BAA text; offered “to eligible customers” | Escalation documented: “Route urgent calls when needed” | Verifies eligibility and benefits |
| 4 | Arini | AI receptionist for dental practices and DSOs; inbound and outbound | Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, Curve, Denticon (its integration guides) | Product or blog pages only: “signs Business Associate Agreements with every practice” | Escalation documented: to a live team member or your emergency protocol | Collects; its Henry Schein One listing says it runs insurance verification |
| 5 | Dentina.ai | AI dental receptionist built by a dentist; inbound, plus outbound recall campaigns | Open Dental, Dentrix, Dentrix Ascend, Eaglesoft, Curve, Denticon and five more; “writes directly back to your PMS” | Legal page (privacy policy) | Escalation documented on its Premium plan (“Emergency & after-hours call forwarding”) | Answers questions |
| 6 | Goodcall | General AI answering service with a dental page | “Dentrix-compatible via API” | Product or blog pages only: “available on all plans” | Escalation documented: pain and trauma keywords escalated to your provider | Answers questions |
| 7 | Mango Voice | Margo, the AI receptionist inside Mango’s VoIP phone platform | Notes only: call summaries written to the patient record; Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, Curve and Denticon logos | Legal page (privacy policy) | Escalation documented: emailed to a separate list with an EMERGENCY subject line | Not found |
| 8 | Peerlogic | Aimee: texts back missed calls and books by SMS; its blog says Aimee also answers calls | Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, Denticon | Legal page (BAA in its support site’s legal section) | Escalation documented (blog): pain or emergency keywords routed with higher priority | Answers questions |
| 9 | RevenueWell | AI Receptionist, built into RevenueWell or standalone | Eaglesoft, Dentrix, Open Dental “and others”; Dentrix Ascend and Denticon integration pages | Legal page (privacy policy and terms of use) | Escalation documented: escalation type “Emergency” with a severity badge | Collects; also sells AI Insurance Verification |
| 10 | Rosie | General AI answering service with a dentists page | None named | Legal page: terms make the customer responsible for executing a BAA with Rosie | Escalation documented: “screens emergencies” | Collects: can ask for the patient’s insurance provider |
| 11 | Viva AI | AI dental receptionist and office manager; calls, texts, email, web chat | Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, Curve Dental, Denticon, plus CareStack, Cloud9, SoftDent | Legal page (terms of service, 20 October 2026) | Escalation documented: “Emergencies trigger HIPAA-compliant alerts” | Verifies |
| 12 | Weave | AI Receptionist inside the Weave platform, offered as early access | Books “for qualified Dental PMS only”; Weave’s integrations directory lists all six PMS | Legal page (terms incorporate the BAA) | Hand-off only: routes calls it cannot answer confidently to your team | Verifies, through its separate Insurance Verification product |
Read across the 10 dental vendors (rows 3 to 12). Eight publish BAA wording on a legal page; Arini and Goodcall say it on product or blog pages only. Nine document emergency escalation; Weave documents a general hand-off, and its help centre loads only in a browser, so we could not read it. Six collect or verify insurance (Annie, Arini, RevenueWell, Rosie, Viva AI, Weave), three only answer insurance questions (Dentina.ai, Goodcall, Peerlogic) and one says neither (Mango Voice).
Does it book into my practice management system? The two-sides PMS check
“Integrates with Dentrix” on a vendor’s page is a claim. The PMS company’s own partner list is the second witness. We call this the Two-Sides PMS Check: a cell counts as checked only when the vendor names the PMS and the PMS company names the vendor. For the PMS side we read Open Dental’s Third-Party Vendors page (its “Authorized” column), Henry Schein One’s Authorized Dentrix and Ascend Integrations list, Patterson’s Eaglesoft integration pages, Curve Dental’s partner list and Planet DDS’s API partner grid for Denticon.
Open Dental explains why the second witness matters. Its Third-Party Vendors page says authorised vendors use the Open Dental API, and that “The Open Dental API is the approved method of writing to the database (such as creating an appointment or entering a payment).” Its integration-types page adds that writing data directly to the database without the API “is unsafe”.
| Vendor | Dentrix | Dentrix Ascend | Open Dental | Eaglesoft | Curve Dental | Denticon | Both sides |
|---|---|---|---|---|---|---|---|
| Zian | – | – | – | – | – | – | 0 of 6 |
| Annie | Both | PMS list only | Vendor only | Vendor only | Vendor only | Vendor only | 1 of 6 |
| Arini | Vendor only | Both | Vendor only | Vendor only | Vendor only | Vendor only | 1 of 6 |
| Dentina.ai | Vendor only | Vendor only | Vendor only | Vendor only | Vendor only | Vendor only | 0 of 6 |
| Goodcall | Vendor only | – | – | – | – | – | 0 of 6 |
| Mango Voice (notes only) | Vendor only | Both | Vendor only | Vendor only | Both | Both | 3 of 6 |
| Peerlogic | Vendor only | Vendor only | Vendor only | Vendor only | – | Both | 1 of 6 |
| RevenueWell | Both | Both | Both | Both | – | Both | 5 of 6 |
| Rosie | – | – | – | – | – | – | 0 of 6 |
| Viva AI | Both | Both | Vendor only | Vendor only | Vendor only | Both | 3 of 6 |
| Weave | Both | Both | Both | Both | Both | Both | 6 of 6 |
LeadsNow.ai is not in the matrix because it is a managed service and names no PMS on its home page. Weave is the only vendor checked on both sides for all six, and Patterson’s own page goes furthest: it says “Weave AI Receptionist works alongside Eaglesoft to let patients book appointments directly to your schedule in Eaglesoft.” RevenueWell follows with five, and Viva AI and Mango Voice with three each. Dentina.ai, Goodcall and Rosie are on none of the five PMS companies’ lists we read.
Read a “Vendor only” cell as a question, not a verdict. Dentina.ai says it books “through a trusted integration partner”, which would not put its own name on a PMS list, and Planet DDS dates its grid “Updated as of October 2025”. A PMS listing usually covers the vendor’s whole integration, not its AI receptionist specifically (Patterson’s Weave page is the exception), and Open Dental says it does “not necessarily endorse any of these companies”. So ask each vendor which route it uses for your PMS, and whether bookings are written back as appointments or left as requests for your team to re-key. The lists also name AI phone products we did not compare, such as KickCall AI, Phone Ninjas AI and Powervox on Open Dental’s Authorized column.
The dental call map: what the AI may do alone
Most calls are routine; a few must leave the AI within seconds. The Dental Call Map below is the script we would hand any vendor before a pilot: one row per call reason, the PMS action the call should produce, whether the AI may finish it alone, and the rule that sends it to a person. The emergency rows draw on the American Dental Association (ADA) guidance in the next section. Your dentist owns the final list; treat this as a starting draft, not a clinical protocol or legal advice.
| Call reason | PMS action | AI alone? | Hand-off rule |
|---|---|---|---|
| New patient wants an exam and cleaning | Create the patient and book a new-patient appointment type | Yes, within your pre-approved slots | Staff if the caller wants a treatment-cost estimate or describes pain |
| Existing patient reschedules or cancels | Move or cancel the appointment | Yes, within your rules | Coordinator for sedation, surgery or pre-medication visits |
| Hygiene recall is due | Book the hygiene appointment against the recall | Yes | Hygienist or front desk for clinical questions; no discount offers inside exempt reminders |
| New patient gives insurance details | Write carrier, member ID, group number and subscriber to the record, if the vendor supports it | Collect only | Insurance coordinator for any coverage, benefit or cost question; never promise coverage |
| Toothache, no swelling or fever | Book an emergency or same-day exam type | Yes, if your template has an emergency slot | Dentist callback if the caller asks what to take |
| Knocked-out adult tooth | Flag the call | No | Live transfer to the on-call dentist; read your approved first-aid line |
| Facial or neck swelling with trouble breathing or swallowing | Alert the on-call dentist; do not book | No | Tell the caller to call 911 or go to an emergency room now |
| Bleeding that will not stop, or trauma to the face or jaw | Alert the on-call dentist | No | 911 or emergency room instruction; staff notified |
| Pain after an extraction (possible dry socket) | Book a post-operative check | Yes, booking only | On-call dentist if pain is worsening or the caller has a fever |
| Broken orthodontic wire or lost temporary crown | Book an urgent slot | Yes, booking only | Clinician if a wire is cutting the cheek or the tooth hurts |
| Balance, statement or payment plan | Create a billing task | Message only | Billing staff |
| Records request, or a third party asking about a patient | Create a front-desk task | Name and callback number only | Front desk, after an identity check |
| After-hours call about anything clinical | Time-stamped message to the on-call queue | Message only | On-call dentist under your after-hours protocol |
Three rows say “No”. An AI receptionist that books the breathing-difficulty caller into tomorrow’s emergency slot has scheduled perfectly and failed the patient.
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What counts as a dental emergency on a phone call?
The ADA’s “What Constitutes a Dental Emergency?” guidance sorts calls into three groups. Dental emergencies “are potentially life threatening and require immediate treatment”, and the ADA lists three: uncontrolled bleeding; cellulitis or a diffuse soft-tissue bacterial infection with swelling inside or outside the mouth “that potentially compromise the patient’s airway”; and trauma involving facial bones that potentially compromises the airway. Urgent care covers severe pain or infection risk, such as pulpal pain, wisdom-tooth pain, dry socket, a localised abscess, a painful fractured tooth or a knocked-out tooth. Recall exams and cleanings are non-emergency.
Two sentences on the same document limit how far you can lean on it. The ADA says “Dentists should use their professional judgment in determining a patient’s need for urgent or emergency care.” And the guidance was written as a COVID-19 practice resource, last updated on 30 March 2021. Use it as a vocabulary for your call map, not as a rule your AI applies on its own.
The airway rows are where the AI must not schedule. MedlinePlus, the US National Library of Medicine’s consumer site, describes a floor-of-mouth infection that often follows a tooth abscess and can “block the airway or prevent you from swallowing saliva”, and says plainly: “Breathing difficulty is an emergency situation. Go to the emergency room or contact the local emergency number (such as 911) right away.” For knocked-out teeth, the ADA’s MouthHealthy site tells patients to keep the tooth moist (back in the socket, between cheek and gum, in milk, or in a tooth preservation product with the ADA Seal) and “get to your dentist’s office right away”.
Viva AI’s terms of service write the same boundary down: the practice must tell patients that if they “may be experiencing any type of medical emergency”, they “should call an emergency number (usually 911) immediately”. Whichever vendor you choose, test the airway row before go-live: a scripted call that mentions swelling and trouble swallowing should end in a 911 instruction and an alert, every time.
New-patient insurance: collect it, do not promise it
The safe split is simple. The AI collects carrier, member ID, group number, and the subscriber’s name and date of birth. A person, or a verification product, confirms eligibility and benefits. The AI never tells a caller what their plan will pay.
RevenueWell’s help centre lists the data its AI Receptionist extracts on a call, including “Verified patient information (name, date of birth, phone, address, insurance)”, and a separate workflow that contacts patients before a visit to gather missing insurance information. Arini’s own blog says AI receptionists like Arini “collect insurance information during initial calls”, and its Henry Schein One listing says it can call insurers to run verification. Annie and Viva AI market eligibility and benefits verification, and Weave sells Insurance Verification as a separate product. Peerlogic’s Aimee answers questions about the plans you accept, Goodcall answers coverage questions, and Dentina.ai’s own blog says it answers routine questions about insurance. Rosie’s dentists page says it can ask patients for details like their insurance provider. We found no insurance statement for Mango Voice’s Margo, as at 24 October 2026.
Ask every vendor where captured insurance fields land: a PMS insurance field, a note, or an email.
Recall and hygiene reactivation: the TCPA limits on AI calls and texts
Recall is where an AI receptionist stops answering and starts calling, and the Telephone Consumer Protection Act (TCPA) rules apply to the calls and texts a practice initiates. For calls and texts to patients’ mobile numbers, the healthcare exemption in 47 CFR 64.1200(a)(9)(iv) applies only if the message is free to the patient and meets eight conditions. Two matter most for recall.
Condition (C) limits exempt messages to eight purposes, starting with “appointment and exam confirmations and reminders” and “wellness checkups”. A “you are due for your six-month exam” message may fit; whether a given recall script does is a question for your counsel. Condition (D) says exempt messages “must not include any telemarketing, solicitation, or advertising; may not include accounting, billing, debt-collection, or other financial content; and must comply with HIPAA privacy rules”. So a reactivation text with a whitening discount is advertising, and a reminder that mentions a missed-visit fee or an outstanding balance carries financial content. Keep both out of the exempt flow. The other six conditions cover the number used, the opening disclosure, length (generally one minute or less for a call, 160 characters or less for a text), frequency (one message a day and three a week per patient), an opt-out in every message, and honouring it immediately.
Our page on choosing an AI receptionist for a US medical office sets out all eight conditions, limb by limb, alongside the consent route. For which reminder timings and channels actually cut missed appointments, see our guide to reducing patient no-shows at a clinic. This is general information about published federal rules, not legal advice, and state laws can add to it.
Does a dental AI receptionist need a HIPAA BAA?
Yes, when your practice is a HIPAA covered entity and the vendor handles patient information for you, which a booking agent does on every call. Under 45 CFR 160.103, a business associate is a person who, “on behalf of” a covered entity and other than as a member of its workforce, “creates, receives, maintains, or transmits protected health information” for a regulated function, and “practice management” is one of the functions the definition lists.
Eight of the 10 dental vendors we compared name a BAA on a legal page, with qualifiers. Annie offers its BAA “to eligible customers”. Rosie’s terms make it “your responsibility to ensure that you have executed” a BAA with Rosie, so you have to ask for one. Weave’s terms incorporate “the Business Associate Agreement”, or “other such agreement that you and Weave have agreed to in writing”. For Arini and Goodcall, the BAA statements are on product or blog pages, not on the privacy policy or terms we read, so ask for the agreement itself. For the subcontractors behind a voice agent, see the HIPAA BAA chain for AI voice agents.
Who each option is wrong for
- Zian is wrong for a practice that needs a named Dentrix or Open Dental write-back on day one, or a signed BAA before any conversation. It fits one that wants one agent across inbound calls, SMS, WhatsApp and outbound follow-up in 30+ languages.
- LeadsNow.ai is wrong for a practice that wants to configure and own the agent itself. It fits one that wants the outcome managed and paid for by result.
- Annie is on Henry Schein One’s list for Dentrix Ascend, but its own integrations page does not name Ascend, so an Ascend practice should ask for the booking route.
- Arini names six PMS but appears on one PMS list we read (Ascend); ask how it writes to the others, and ask for the BAA document.
- Dentina.ai books through an integration partner; ask which one. Emergency forwarding and warm transfers are on its Premium plan, not Standard.
- Goodcall is a general answering service, and its own dental scheduling-software page says it “connects via Zapier rather than direct bidirectional PMS sync”; test its Dentrix connection before relying on PMS booking.
- Mango Voice is wrong for a practice that wants the AI to book. Margo takes the call, writes the summary into the patient record and leaves the booking for your team.
- Peerlogic documents Aimee mainly as text-back after a missed call; a practice that wants every live call answered by voice should hear a demo first.
- RevenueWell fits a practice already on its platform or wanting it; we found no Curve Dental integration on its site, so a Curve practice should ask first.
- Rosie names no dental PMS on its site; it suits a practice content to move bookings into the PMS by hand.
- Viva AI is on Henry Schein One’s and Planet DDS’s lists but not Open Dental’s Authorized column; Open Dental and Eaglesoft practices should ask for the route.
- Weave is wrong for a practice that does not want the Weave platform. Its AI Receptionist is in early access, direct booking is “for qualified Dental PMS only”, and we found no emergency-specific escalation rule on its site.
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Frequently asked questions
What is the best AI receptionist for a dental office?
Zian is our platform pick for one 24/7 agent across calls, SMS and WhatsApp, and LeadsNow.ai runs it done-for-you. Among the 10 dental vendors we checked on 24 October 2026, Weave was the only one listed by the PMS companies for all six systems we checked, and RevenueWell was listed for five.
Can an AI receptionist book directly into Dentrix, Open Dental or Eaglesoft?
Many say so, but check both sides. Open Dental’s Authorized vendor list names RevenueWell and Weave among the 10 we compared, and Open Dental calls its API “the approved method of writing to the database (such as creating an appointment or entering a payment)”. See Open Dental’s Third-Party Vendors page.
Should an AI receptionist handle dental emergency calls?
It should recognise them and hand them off, not manage them. The ADA lists uncontrolled bleeding, swelling that may compromise the airway and facial-bone trauma as dental emergencies, and MedlinePlus says breathing difficulty means going to the emergency room or calling 911 right away.
Can an AI receptionist verify dental insurance?
Some vendors verify eligibility and benefits, usually through a separate product, while others only collect the details or answer “do you take my plan” questions. Of the 10 we checked, six collect or verify, three only answer questions and one says neither.
Can an AI receptionist send recall texts without consent?
A healthcare provider’s reminder to a patient’s mobile number can be exempt under 47 CFR 64.1200(a)(9)(iv) if it is free to the patient and meets eight conditions, including no advertising and no billing or other financial content. A reactivation offer with a discount does not qualify.
Where every figure on this page comes from
| Figure | Who published it | Link | Date read |
|---|---|---|---|
| 10 dental vendors compared; 19 to 1,799 sitemap pages per vendor; all counts and cells in the comparison and PMS tables | Zian (our own review of each vendor’s pages, method above) | Vendor pages linked in the rows below | 24 October 2026 |
| Open Dental “Authorized” vendors (RevenueWell, Weave among our 10); “approved method of writing to the database”; “do not necessarily endorse” | Open Dental Software, Third-Party Vendors and Supplemental Services pages | opendental.com | 24 October 2026 |
| Direct database writes without the API “unsafe” | Open Dental Software, Integration Types | opendental.com | 24 October 2026 |
| Authorised Dentrix and Ascend integrations (Annie, Arini, Mango Voice, RevenueWell, Viva AI, Weave) | Henry Schein One, Authorized Software Integrations | henryscheinone.com | 24 October 2026 |
| Weave AI Receptionist books “directly to your schedule in Eaglesoft”; RevenueWell Eaglesoft integration | Patterson Dental (read through a text-rendering service; the site blocks direct requests) | pattersondental.com | 24 October 2026 |
| Curve Dental partners (Weave, Mango Voice) | Curve Dental, partner list | curvedental.com | 24 October 2026 |
| Denticon partners (Mango, Peerlogic, RevenueWell, Viva AI, Weave); “Updated as of October 2025” | Planet DDS, API partner grid | planetdds.com | 24 October 2026 |
| Three dental emergencies; urgent-care list; professional-judgment sentence; updated 30 March 2021 | American Dental Association, “What Constitutes a Dental Emergency?” | ada.org | 24 October 2026 |
| Knocked-out tooth first aid; “visit your dentist or an emergency room as soon as possible” | ADA MouthHealthy, Dental Emergencies | mouthhealthy.org | 24 October 2026 |
| Breathing difficulty: emergency room or 911 right away (review date 29 January 2025) | MedlinePlus, US National Library of Medicine, Ludwig angina | medlineplus.gov | 24 October 2026 |
| Healthcare exemption: free to patient, eight conditions, eight purposes, one minute, 160 characters, one a day, three a week; limb (D) wording | eCFR, 47 CFR 64.1200(a)(9)(iv) | ecfr.gov | 24 October 2026 |
| Business associate definition (“creates, receives, maintains, or transmits”; “practice management”) | eCFR, 45 CFR 160.103 | ecfr.gov | 24 October 2026 |
| Annie PMS list, BAA text, “eligible customers”, urgent-call routing, insurance verification | Annie Labs, LLC | helloannie.com | 24 October 2026 |
| Arini PMS integration guides (29 January 2026), BAA and emergency statements (blog), insurance collection | Arini AI, Inc. | arini.ai | 24 October 2026 |
| Dentina.ai PMS list, “trusted integration partner”, Premium emergency forwarding, routine insurance questions (after-hours booking article), privacy policy (effective 15 July 2026) | Dentina.Ai | dentina.ai | 24 October 2026 |
| Goodcall “Dentrix-compatible via API”, BAA “available on all plans”, emergency keywords | Goodcall | goodcall.com | 24 October 2026 |
| Margo call reports, summaries written to the patient record, EMERGENCY email routing; privacy policy (updated 1 July 2026) | Mango Voice | mangovoice.com | 24 October 2026 |
| Peerlogic PMS list, Aimee hand-off rules, BAA, emergency keyword routing | Peerlogic, Inc. | peerlogic.com | 24 October 2026 |
| RevenueWell AI Receptionist PMS list and BAA; “Emergency” escalation type and insurance in extracted data (help article updated 23 June 2026) | RevenueWell | help.revenuewell.com | 24 October 2026 |
| Rosie “screens emergencies” and can ask for the insurance provider (dentists page); terms on executing a BAA with Rosie | Rosie | heyrosie.com/industries/dentists; heyrosie.com/legal/terms | 24 October 2026 |
| Viva AI PMS list, BAA in terms of service (last updated 20 October 2026), emergency alerts, 911 instruction | Viva Health, Inc. | getviva.ai | 24 October 2026 |
| Weave AI Receptionist early access, “For qualified Dental PMS only”, hand-off; terms incorporating the BAA | Weave | getweave.com | 24 October 2026 |
| LeadsNow.ai pay-per-result; every lead answered in under 60 seconds, 24/7 | LeadsNow.ai | leadsnow.ai | 24 October 2026 |
| Zian 30+ languages; Intel + Widgets (Free Forever) plan | Zian AI | zian.ai home and Features + Integrations pages | 24 October 2026 |