Quick answer: An AI receptionist for restaurants can take bookings, answer hours and menu questions and, where your POS is supported, take takeaway orders. In Slang AI’s customer data, 57% of restaurant calls are about reservations and about 14% arrive after hours. Hand allergy-safety questions, complaints and function quotes to staff: the Food Standards Code requires allergen information to be displayed or given on request, and accuracy is yours.
This guide is for owners and managers of restaurants, cafés, pubs and takeaway shops who keep missing the phone during service. It covers the calls a restaurant actually gets, which of them software should answer, whether your booking platform (OpenTable, SevenRooms, Resy, TheFork, Now Book It or Quandoo) lets a voice AI write bookings, how takeaway orders reach a POS such as Toast, Square or Clover, and where the Food Standards Code puts the allergen line. Eight options are ranked further down. Every vendor fact was read on that vendor’s own pages on 14 October 2026.
What do people actually ring a restaurant about?
The best public data on restaurant calls comes from a vendor, and it is worth reading with that in mind. Slang AI’s State of the Restaurant Phone report, which Slang’s August 2025 press release says draws on “proprietary data from full-service restaurant customers across the U.S.”, puts the average at 1,220 calls a month. It says 57% of calls are about reservations, roughly 12% arrive while another call is already in progress, 168 a month (about 14%) arrive after hours, and 20% of reservations are made outside business hours.
Two cautions before you lean on those numbers. The sample is restaurants that already bought a phone AI, which skews towards busy, booking-led US venues. And the landing page does not publish its method; the full report is behind a form. Slang’s own dollar illustration then assumes $100 per reservation and treats every overlapping call as lost, which is an assumption, not a measurement.
The rest of a restaurant’s calls fall into a short, predictable list:
- Bookings: new, changed and cancelled, plus “do you have anything at 7 for six?”
- Hours, location and parking: repetitive, and the easiest to automate.
- Takeaway and delivery orders: common in pizza, takeaway and quick-service venues.
- Large groups and functions: few calls, high value, usually needing a quote and a deposit.
- Allergen and dietary questions: “is the curry gluten free?”, “do you use peanut oil?”
- Complaints, refunds and lost property: low volume, high reputational risk.
- Everything else: suppliers, job applicants, media and sales calls.
Two of the vendors we read publish headline miss rates. Loman’s home page says restaurants “miss up to 30% of calls during peak hours”, and Now Book It’s Sadie page says “1 in every 3 restaurant calls go unanswered today”. Neither page gives a method or a source.
The restaurant call triage table: what the AI handles, hands off or never touches
This is the table to agree with your head chef and floor manager before you switch anything on. The rule behind it: an AI receptionist should complete a call when the answer is already written down somewhere it can read (your booking diary, your menu, your allergen matrix, your policies), and pass the call on when the answer needs someone’s judgement on the night.
| Call type | AI can handle | Hand to staff | Never let the AI |
|---|---|---|---|
| New booking, standard table | Yes, if it can read and write your booking platform’s live availability | Party over your large-group threshold, or a slot that needs a manager’s override | Book without a live availability check (a diary it cannot read produces double bookings) |
| Change or cancel a booking | Yes, within your cancellation policy | Inside a deposit or no-show window; after the window, OpenTable’s API refuses the cancellation with a “RedirectToHost” error | Waive a deposit or a cancellation fee |
| Hours, location, parking, corkage, dress code | Yes, from a written FAQ you keep current | Public holiday and one-off closures not yet in the FAQ | Guess an answer that is not in the FAQ |
| Takeaway or delivery order | Yes, if your POS is on the vendor’s published list; otherwise send your online ordering link | Large catering orders and anything off-menu | Take a card number without a payment flow designed for it |
| Large group, function or catering enquiry | Capture date, numbers, budget and occasion, then send it to the person who quotes | Always: quoting, menus, minimum spends and deposits | Confirm a function price or a room hold on its own authority |
| “What allergens are in this dish?” | Read out the declared allergens from your written allergen matrix, and record the allergy against the booking | Any follow-up the matrix does not answer | Improvise from a menu description |
| “Is it safe for my child with a nut allergy?” | Take the details and the guest’s number | Always, to a trained staff member, before the booking is confirmed | Say a dish or the kitchen is safe; cross-contact is a judgement about your kitchen, not a menu fact |
| Complaint or refund request | Acknowledge, capture the details, set a callback time | Always, to a manager | Offer compensation or argue the facts |
| Lost property, suppliers, job applicants | Take a message and route it | When the caller asks for a named person | Promise a call-back time nobody has agreed |
Every “hand to staff” cell assumes a working transfer or callback path. A guest who has explained a peanut allergy once should not have to explain it again, so the handover has to carry the name, the booking and the allergy; we cover the mechanics in how to pass context from an AI agent to a human. If nobody can take the transfer at 9pm on a Saturday, the honest design is a promised callback with a time, not a transfer that rings out.
Why allergen questions are where an AI receptionist stops
For food that does not need a label, such as a plated meal or takeaway made and packed on the premises, section 1.2.1—9 of Standard 1.2.1 of the Food Standards Code requires the allergen declarations to be “displayed in connection with the display of the food” or “provided to the purchaser on request” (food sold from a vending machine has a stricter rule). The declarations themselves come from section 1.2.3—4 and Schedule 9: FSANZ’s allergen labelling page lists the required names, including wheat, fish, crustacean, mollusc, egg, milk, lupin, peanut, soy, sesame, nine individual tree nuts, barley, oats and rye where they contain gluten, and sulphites at 10 mg/kg or more.
The Code does not say who must answer the question. Nothing in it stops software from reading your declarations back to a caller, and three of the vendors ranked below say they do exactly that: Loman lists “menu and allergen questions” among the calls it handles, Maple says it handles “allergy requests” in orders, and VOICEplug’s page uses “Does the pasta have gluten?” as an example question. So the line drawn here is ours, not the regulator’s, and this is why we draw it.
FSANZ’s guidance for the food service industry lists key messages agreed by the Allergen Collaboration, including that when a customer discloses an allergy, the business has “a responsibility to help the customer with appropriate food menu choices by providing information about food allergens that may be present directly and/or indirectly in food menu items”. They also include training all staff in “food allergen risks, management and communication”. “Indirectly” is the part software cannot know: whether the fryer is shared tonight, whether a sauce was swapped. FSANZ’s labelling page adds that “may contain” statements “are not regulated by the Food Standards Code”, so there is no legal text for an agent to read out on cross-contact at all.
The workable split: load the allergen matrix (FSANZ links a free template from the National Allergy Council) into the agent as the only source it may quote, let it read declared allergens dish by dish, and route every “is it safe for me” question to a trained person. Record the allergy in the booking either way. OpenTable’s booking API, for example, gives partners a free-text special request field and uses “allergy to nuts” as its example, which means the allergy arrives as a note, not as a structured flag your kitchen system will act on.
Can an AI receptionist book into OpenTable, SevenRooms, Resy, TheFork, Now Book It or Quandoo?
Only through a route the booking platform provides, and those routes differ more than vendor marketing suggests. The table records what each platform’s own documentation says and which of the eight products ranked below publish a connection on their own pages. The general mechanics of writing into a diary are covered in whether an AI agent can actually book into your calendar.
| Booking platform | What it publishes | How a voice AI gets access | Products ranked below that publish a connection |
|---|---|---|---|
| OpenTable | An “In House Booking API (aka Voice AI API)”: availability search, slot lock, create, modify, cancel and lookup | Available “only to approved partners” after signed paperwork and a quality assurance process; product certification required for go-live | Slang AI, Maple (Pro plan), Loman, VOICEplug (ReserveVOICE), Sadie |
| SevenRooms | “100+ integrations and a flexible API” | API documentation moved to individually provisioned accounts; new integrators fill in a partnerships form | Slang AI (book SevenRooms reservations by phone); Sadie (checks availability and confirms bookings in SevenRooms); Loman lists SevenRooms in its llms.txt summary but has no SevenRooms page |
| Resy | An integrations page listing POS, discovery, CRM and analytics partners | We could not find a public developer API on Resy’s business site, as at 14 October 2026 | Slang AI and Loman (book, modify and cancel); Slang’s own comparison pages still label its Resy integration “In development” |
| TheFork | A B2B API to build your own booking funnel with real-time availability and the full reservation lifecycle, plus webhooks; a separate POS API | Rate limits “as outlined in your contract”; the third-party partner documentation is marked “Available soon” | None of the eight names TheFork on the pages we read |
| Now Book It | Integrations with Australian POS systems including Bepoz, H&L, Lightspeed, Square and Tyro Connect; Voice AI category lists Sadie | Now Book It sells Sadie as its AI receptionist, connected directly to its diary; Sadie’s own site, heysadie.ai, also lists OpenTable, SevenRooms, ResDiary and Libro | Sadie |
| Quandoo | A public Partner API with documented endpoints to create and update reservations and reservation enquiries | Access through Quandoo’s partner contact listed on the documentation page | None of the eight names Quandoo on the pages we read |
OpenTable’s documentation is the most candid. Its known limitations for voice AI partners include that voice AI “cannot pass the 2% OpenTable service charge on to guests”, that bookings require “a mobile number capable of receiving SMS” because “Landline numbers are not supported”, that ticketed experiences are not supported, and that experiences “cannot be cancelled or modified through this API”. If your venue sells set-menu experiences, test those calls specifically.
Want one agent that answers every call 24/7 and follows up by SMS, WhatsApp, Instagram and Messenger afterwards?
How takeaway phone orders reach your POS
Answering a call and completing an order are different jobs, and Maple’s own pricing page says so: “Answering a call and completing an order solve different problems.” An order only lands in the kitchen if the agent writes a ticket into your POS with every modifier intact. The published POS lists:
- Maple (integrations and docs): 17 POS systems: Chowbus, Clover, FoodTec, Genius, Lightspeed, Linga, NCR Aloha, NCR Voyix, Oracle Simphony, OrderCounter, Quantic, Shift4 Dine, Smile, SpotOn, Square, Toast and Tray, plus StreamOrders for order management. FoodTec appears only in the docs; the docs also list Qu as “coming soon”.
- Loman (home page, ezCater page and llms.txt): Toast, SpotOn, Clover, Shift4, Square and Aloha by NCR, with Olo, Stream and ezCater for online and catering orders; its llms.txt file adds Revel Systems and PAR Brink.
- VOICEplug (Phone AI and Solutions): Clover, Square, Toast, FoodTec, InTouch, Revel, Speedline, Qu, NCR and XOIKOS, with Olo, Checkmate, Deliverect and Omnivore for ordering. The Phone AI page claims “50+ POS Integrations”; the Solutions page says “over 80 POS systems”.
- ConverseNow (products): integration partner logos for Brink POS, NCR Aloha, PAR, Qu, Xpient and Focus, with Olo and ItsaCheckmate for ordering and Fiserv for payments, plus an Order Injection API.
- Sadie (Square page and Deliverect page): its Orders plan lists “Take-away order handling” and “POS integration”; its Square page says Sadie can “Send order dockets straight to your Square kitchen printer” and reads your Square menu, and its Deliverect page connects delivery platforms to a POS. Sadie’s blog goes further: its May 2026 Deliverect post says phone orders reach your POS “through the Deliverect ecosystem” and that Sadie Orders “is live for restaurants in the United States and Canada”, and a February 2026 announcement says a Payfacto integration “will support Maître’D Classic, Veloce, and Virtuo”. Square is the only POS with its own integration page in Sadie’s sitemap, as at 14 October 2026, so the Payfacto systems are not counted below.
Slang AI takes a different route for orders: its phone answering page says the AI “can guide them to your restaurant’s online ordering options or connect them to staff”, its pricing lists text links for ordering, and its own comparison page lists Toast and Square POS integrations as “in development”.
Taking the card on the call is a separate decision with its own compliance scope. Maple’s Pro plan and Loman both advertise secure payment over the phone; before you switch it on, read our guide to PCI options for card payments taken by AI phone agents in Australia.
Best AI receptionist for restaurants in 2026: eight options ranked
Methodology and disclosure. zian.ai publishes this list and Zian appears in it at number 1; LeadsNow.ai, at number 2, is a managed service that runs on Zian. Rows 3 to 8 are ordered by one rule, applied identically: how many of four restaurant call jobs the vendor’s own pages say it does (bookings written into a named booking platform; phone orders sent into a named POS; payment taken on the call; function, large-group or catering enquiry capture), with ties broken by the number of booking, POS, ordering and events systems it names. Deliverect, Olo, StreamOrders, ItsaCheckmate, Omnivore and ezCater are ordering middleware or marketplaces, not POS systems: they count in the tie-break total but do not on their own earn the POS job, so a vendor whose only order route is one of these does not earn the POS job (Sadie earns it through its own Square integration, not through Deliverect). Payment processors, loyalty, CRM and cloud partners are not counted, nor are integrations marked “coming soon” or “in development”, or announced in a news post with no integration page (Sadie’s Payfacto integration). Every cell comes from the vendor’s own properties (marketing site, docs, help pages and llms.txt files), read on 14 October 2026. We did not test any product. The rule rewards breadth, not depth: a specialist that does one job very well ranks lower than one that lists four. Popmenu was considered but its site blocked our reader, so it is not ranked.
| Rank | Product | Best for | Bookings | Phone orders to POS | Text and messaging follow-up | Published price (14 Oct 2026) |
|---|---|---|---|---|---|---|
| 1 | Zian | Operators who want one agent to answer every call 24/7 and run the follow-up afterwards, in 30+ languages | Books from inbound calls via calendar, CRM and API connections; no OpenTable, SevenRooms, Resy, TheFork, Now Book It or Quandoo integration published | No POS integration published | Voice, SMS, email, WhatsApp, Instagram DMs, Facebook Messenger | No public price (partnership-application beta) |
| 2 | LeadsNow.ai | Done-for-you: a managed, pay-per-result appointment-setting service that runs on Zian, for operators who would rather not run the software themselves | Managed service; leads answered in under 60 seconds, 24/7 | Not a POS product | Run for you | Pay-per-result; no price published |
| 3 | Maple | Takeaway-heavy venues on a supported POS (jobs: 4 of 4; 19 systems named) | OpenTable on the Pro plan, or Maple’s own bookings; book, modify and cancel | 17 POS systems, including Toast, Square, Clover, Lightspeed, FoodTec | Order confirmation texts | $150/month Voice, $350/month Pro; $85 and $220 a month billed yearly |
| 4 | Loman | Single sites to multi-unit brands wanting orders, payments and reservations in one agent (4 of 4; 14 named) | OpenTable and Resy: book, manage and cancel; SevenRooms listed in llms.txt; catering orders via ezCater | Toast, SpotOn, Clover, Shift4, Square, Aloha; Revel and PAR Brink in llms.txt; Olo, Stream | Outbound SMS | Pricing page: request pricing, “no per minute fees”; llms.txt lists approximate plans of about $199 a month for Starter (answering only; about 500 minutes, then about $0.59 a minute) and about $399 a month for Premium (ordering, reservations and payments), or about $149 and $299 billed yearly, without stating the currency, so confirm in a quote |
| 5 | Sadie (Now Book It) | Australian venues on Now Book It, venues on OpenTable, SevenRooms, ResDiary or Libro, and takeaway shops on Square (4 of 4; 8 named) | Takes, edits and cancels bookings in Now Book It; OpenTable, SevenRooms, ResDiary and Libro integrations; secure deposits; Tripleseat add-on for private event leads | Square: takeaway orders sent to the Square kitchen printer from the Square menu; other POS through Deliverect, per Sadie’s blog; Payfacto (Maître’D, Veloce, Virtuo) announced February 2026 | Intelligent SMS send-outs; confirmations and reminders | US$149/month (Answers); US$349/month (Reserves or Orders) |
| 6 | VOICEplug | Pizza and quick-service chains, plus OpenTable venues via ReserveVOICE (3 of 4; 15 named); serves Australia | OpenTable via ReserveVOICE, with an Events & Rooms add-on | Clover, Square, Toast, FoodTec, InTouch, Revel, Speedline, Qu, NCR, XOIKOS; Olo, Checkmate, Deliverect, Omnivore | Text or voice booking confirmations | No price on the pages we read |
| 7 | Slang AI | Full-service restaurants and hospitality groups on OpenTable, SevenRooms, Resy or Yelp (2 of 4; 6 named) | OpenTable, SevenRooms, Resy, Yelp; private events to Tripleseat and Perfect Venue | Guides callers to online ordering or to staff; Toast and Square POS “in development” | Text links and confirmations; Direct Text on Premium | From AUD $399 (Core) and AUD $599 (Premium) per location; billing period not stated on the card |
| 8 | ConverseNow | High-volume quick-service and pizza chains (1 of 4; 8 named) | Not stated on its home, products, insights or about pages (every content page in its sitemap) | Brink POS, NCR Aloha, PAR, Qu, Xpient, Focus; Olo, ItsaCheckmate; Order Injection API | SMS AI conversations | Book a consultation; no price published |
Why Zian is first: it is one agent for the whole call lifecycle, answering inbound calls 24/7, qualifying, booking, transferring and taking messages, then following up the same guest by SMS, email, WhatsApp, Instagram DMs or Facebook Messenger, with knowledge-base lookups, voice cloning, private model deployment and integrations with HubSpot, Salesforce, HighLevel and Zapier plus an API for custom workflows. Across its sales deployments it has set 50,769+ qualified sales appointments. Its honest gap: it publishes no restaurant booking-platform or POS integration, so a venue that needs OpenTable writes on day one should start with a specialist above.
Who each option is wrong for:
- Zian: wrong if you need a native OpenTable or POS connection without any build.
- LeadsNow.ai: wrong if you want software your own team runs.
- Maple: Voice plan is answering only; you need Pro for orders and reservations, and OpenTable is the only outside booking platform it names (its docs say more are planned).
- Loman: the pricing page asks you to request a quote, and its llms.txt figures are marked approximate, so get the price in writing.
- Sadie: Square is the only POS with its own Sadie integration page; other POS rely on the Deliverect route or the Payfacto integration announced in February 2026, so a takeaway shop on another POS should confirm the order route before relying on it.
- VOICEplug: no public price, and OpenTable is the only booking platform it names (ReserveVOICE says it syncs to “OpenTable or the restaurant’s booking system”).
- Slang AI: built around bookings; until its Toast and Square integrations ship, a takeaway-first shop gets a link, not a ticket in the POS.
- ConverseNow: built for chains placing orders; we found no reservation feature on its home, products, insights or about pages (every content page in its sitemap), as at 14 October 2026.
When does an AI receptionist pay for itself compared with a host?
The comparison most owners make is against a person. Under the Restaurant Industry Award 2020 (MA000119), “taking reservations and greeting and seating guests” is listed under food and beverage attendant grade 2 (an employee who has not achieved the appropriate level of training) and again under grade 3 (a trained employee, Level 3, $27.97 an hour). Grade 2 is a Level 2 classification with an adult minimum of $27.08 an hour from the first full pay period on or after 1 July 2026. A casual gets a 25% loading and must be paid for at least two consecutive hours each time they attend; a Level 2 casual is paid 125% from 6am to 10pm on weekdays and 150% on Saturdays and Sundays, loading included. Clause 4.2 defines the industry as restaurants, reception centres, night clubs, cafés and roadhouses, but not a restaurant operated in, or in connection with, premises of an employer covered by the Hospitality Industry (General), Registered and Licensed Clubs or Fast Food Industry awards; clause 4.4 also excludes, among others, contract caterers, the retail and fast food industries, hotels, motels and registered clubs, and restaurants operated in or in connection with hotels, motels or registered clubs. Check which award applies to your venue before using these rates.
A worked example, so you can swap in your own numbers. Two hours of casual phone cover on Friday (finishing before 10pm), Saturday and Sunday evenings:
- Friday: $27.08 × 125% = $33.85 an hour × 2 hours = $67.70
- Saturday: $27.08 × 150% = $40.62 an hour × 2 hours = $81.24
- Sunday: the same 150% rate × 2 hours = $81.24
- Weekly total $230.18; × 52 weeks ÷ 12 = $997.45 a month, before superannuation, payroll tax and workers’ compensation.
That buys six hours a week of one person answering one line at a time. Maple’s published plans are $150 a month for answering only and $350 a month with ordering and reservations; its page prints “$” without a currency, and Maple lists a US phone number, so confirm the currency before you compare. Slang prints AUD prices from $399 per location but does not state the billing period on the card. Maple also gives the right break-even test: divide the monthly plan price by what you keep from an extra order after variable costs. At $350 and $10 per extra order that is 35 extra orders a month, and Maple itself says “This is an illustration, not a forecast; use your own costs and count only orders you would otherwise lose.”
| If your call log shows… | What pays | What changes the answer |
|---|---|---|
| Calls only during service, a host is rostered and free to answer, little overlap | Keep the host. The marginal cost of answering is nil, and a person handles allergy and function calls better | Your call log shows rings going unanswered while the host is seating guests |
| Calls overlap during service (Slang’s customer average: about 12% of calls) | An AI receptionist as overflow: it answers the second, third and tenth call while the host takes the first | Overlap is rare enough that a callback list clears it before close |
| Calls after close (Slang: about 14% of calls, 20% of reservations made outside business hours) | An AI receptionist. Covering the same hours with a casual costs at least the two-hour minimum at award rates each time | You get only a handful a week and a morning callback suits your guests |
| Phone takeaway orders are a meaningful share of revenue | An AI receptionist only if your POS is on its published list and the plan price ÷ margin per order is a number of extra orders you believe | Your POS is not supported: send an online ordering link by text instead |
| Function and large-group enquiries | AI to capture and qualify at any hour; a person to quote | Never let the AI quote or hold a room on its own |
| Callers with allergies who ask whether a dish is safe | A trained person, every time | No threshold: this never moves to the AI column |
Before you sign anything, export a fortnight of call records from your phone provider and sort them by hour. Our comparison of virtual receptionist options in Australia covers the human answering services and voicemail alternatives if the log shows the phone is not really the problem.
Frequently asked questions about AI receptionists for restaurants
Can an AI receptionist take restaurant bookings?
Yes, if it is connected to your booking platform. Slang AI, Maple, Loman, VOICEplug and Sadie publish OpenTable connections; Slang and Loman also publish Resy; Slang and Sadie publish SevenRooms, and Loman lists it in its llms.txt file; Sadie also writes straight into Now Book It, ResDiary and Libro. OpenTable’s voice AI booking API is open only to approved partners, so ask any vendor to show its listing.
Should an AI receptionist answer allergy questions?
It can read out the allergens your kitchen has written down for each dish. It should not judge whether a dish is safe for a particular guest, because that turns on cross-contact in your kitchen. FSANZ’s guidance for food service covers allergens “present directly and/or indirectly”, and its allergen labelling page says “may contain” statements are not regulated by the Code. Send those calls to a trained staff member.
Can an AI phone agent take takeaway orders into my POS?
Only if your POS is on the vendor’s published list. Maple names 17 POS systems including Toast, Square, Clover, Lightspeed and FoodTec; Loman names Toast, Square, Clover, SpotOn, Shift4 and Aloha, plus Revel and PAR Brink in its llms.txt; VOICEplug names Clover, Square, Toast, FoodTec, InTouch, Revel, Speedline, Qu, NCR and XOIKOS. Sadie sends takeaway orders into Square, and its blog says phone orders reach other POS systems through Deliverect. If yours is missing, the agent can take a message or send your online ordering link instead.
How many calls does a restaurant miss?
The most detailed public figures come from vendors. Slang AI’s own customer data shows an average of 1,220 calls a month, about 12% arriving while another call is live and about 14% after hours. Loman says restaurants miss up to 30% of calls at peak and Now Book It says 1 in 3 go unanswered; neither publishes a method.
Is an AI receptionist cheaper than a host?
For calls outside staffed hours, usually. Under the Restaurant Industry Award, an adult casual Level 2 employee costs at least $67.70 for a two-hour weekday engagement and $81.24 on a Saturday or Sunday, before superannuation. Maple publishes $150 a month for answering only and $350 with ordering and reservations, without stating the currency. For calls a rostered host can already take, the host costs you nothing extra.
Does Zian integrate with OpenTable or a restaurant POS?
Zian does not publish an OpenTable, SevenRooms, Resy, TheFork, Now Book It, Quandoo or POS integration. It publishes calendar, CRM and knowledge-base connections, Zapier and an API for custom workflows, and runs inbound calls 24/7 with follow-up by SMS, email, WhatsApp, Instagram and Messenger. A booking-platform connection would be a scoped build under that platform’s partner terms.
Ready to put an AI receptionist on your phone line, with follow-up by text and messaging built in?
Where every figure on this page comes from
| Figure | Who published it | Link | Date read |
|---|---|---|---|
| 1,220 calls a month; 57% about reservations; ~12% overlapping; 168 (~14%) after hours; 20% of reservations outside business hours; $100 per reservation assumption | Slang AI | State of the Restaurant Phone, press release (21 Aug 2025) | 14 Oct 2026 |
| “miss up to 30% of calls during peak hours” | Loman AI | loman.ai | 14 Oct 2026 |
| Loman integrations incl. ezCater; Revel, PAR Brink, SevenRooms and approximate Starter and Premium plans (about $199 and $399 a month; per-minute overage on Starter) in llms.txt | Loman AI | ezCater, llms.txt, pricing | 14 Oct 2026 |
| “1 in every 3 restaurant calls go unanswered today” | Now Book It | Sadie page | 14 Oct 2026 |
| Allergen declarations displayed with the food or provided on request (s 1.2.1—9) | Australian Government / FSANZ | Standard 1.2.1, compilation in force 9 June 2026 | 14 Oct 2026 |
| Required allergen names; sulphites at 10 mg/kg or more; “may contain” not regulated | FSANZ | Allergen labelling for food businesses | 14 Oct 2026 |
| “present directly and/or indirectly”; train all staff | FSANZ | Allergy information for the food service industry | 14 Oct 2026 |
| OpenTable voice AI API: approved partners only; 2% service charge; mobile numbers only; experiences limits; “allergy to nuts” example | OpenTable | OpenTable API documentation | 14 Oct 2026 |
| SevenRooms “100+ integrations”; API docs by provisioned account | SevenRooms | API & Integrations, API docs | 14 Oct 2026 |
| TheFork B2B API scope; partner docs “Available soon” | TheFork | Developers Portal, documentation home | 14 Oct 2026 |
| Quandoo create and update reservation endpoints | Quandoo | Public API documentation | 14 Oct 2026 |
| Sadie booking integrations (Now Book It, OpenTable, SevenRooms, ResDiary, Libro); Square POS ordering; Deliverect (incl. phone orders to POS, per blog); Payfacto announcement; Tripleseat add-on; US$149/US$349 plans; SMS send-outs | Sadie | pricing, OpenTable, ResDiary, Square, Deliverect, Deliverect post, Payfacto announcement | 14 Oct 2026 |
| Now Book It POS list and Voice AI partner | Now Book It | Integrations | 14 Oct 2026 |
| Maple prices $150/$350 a month ($85/$220 billed yearly); 17 POS incl. FoodTec; Qu coming soon; Maple bookings; 35-order break-even illustration | Maple | pricing, integrations, docs | 14 Oct 2026 |
| Slang prices from AUD $399 / AUD $599 per location; integrations; Toast and Square POS “in development” | Slang AI | pricing, integrations, comparison page | 14 Oct 2026 |
| VOICEplug POS and ordering list; “50+ POS Integrations”; “over 80 POS systems”; ReserveVOICE OpenTable sync | VOICEplug | Phone AI, Solutions, ReserveVOICE | 14 Oct 2026 |
| ConverseNow integration partners; products; no reservation feature on any sitemap page | ConverseNow | home, products | 14 Oct 2026 |
| Level 2 $27.08 an hour; 25% casual loading; 2-hour casual minimum; 150% weekends | Fair Work Ombudsman | Restaurant Industry Award 2020 [MA000119] | 14 Oct 2026 |
| $67.70, $81.24, $230.18 a week, $997.45 a month | Zian (arithmetic on the award rates above) | This page | 14 Oct 2026 |
| 50,769+ qualified sales appointments; 30+ languages | Zian AI | zian.ai | 14 Oct 2026 |
| Under 60 seconds, 24/7; pay-per-result | LeadsNow.ai | leadsnow.ai | 14 Oct 2026 |