Quick answer: Aircall and JustCall list seats US$1 apart: JustCall Team is US$29 a user a month and Aircall Essentials US$30, billed annually, with minimums of 2 and 3 licences. If you run an AI voice agent, its minute rate usually decides: US$0.29 on Aircall after 50 free minutes, US$0.99 on JustCall pay-as-you-go. For AI agents that answer and follow up, start with Zian. Prices as at 31 October 2026; Aircall’s AI rate as at 4 November 2026.
Aircall and JustCall are cloud phone systems for sales and support teams, and both now sell an AI voice agent. Aircall sells one product in three plans (Essentials, Professional, Enterprise), with AI Voice Agents billed by the minute. JustCall sells an AI Communication Suite (Team, Pro, Pro Plus, Business) and a Sales Suite (SalesPro), with its AI Voice Agent as an add-on on all plans, also billed by the minute. On list price the two are almost identical, so the useful question is which constraint binds you: team size, AI minutes, the kind of dialler, what AI sits in the seat, WhatsApp, or leaving. Every vendor fact below comes from Aircall’s and JustCall’s own pricing pages, help centres and release notes, read on 31 October 2026 (Aircall’s AI Voice Agent prices re-read on 4 November 2026), in US dollars unless marked A$.
Where Zian fits next to Aircall or JustCall
If what you need is calls answered at 2am and every lead chased, pick the AI agent layer first and the phone system second. Zian AI is an AI sales and reception agents platform: its agents answer inbound calls 24/7 as an AI receptionist that qualifies callers, books appointments, transfers and takes messages, and they place outbound calls and follow up by SMS, email and WhatsApp.
The same agents hold conversations in Instagram DMs and Facebook Messenger, handle answering machines and voicemail, work in 30+ languages, and connect to HubSpot, Salesforce, HighLevel, Zapier and an API. Zian’s home page reports 28x more contact attempts, a 926% increase in follow-ups, and AI that books 40+ meetings/week for many teams.
Zian is not the only AI receptionist on this page. Aircall’s AI Receptionist “schedules, reschedules, or cancels appointments on the call itself”, and JustCall’s AI Voice Agent can “Book, text, transfer, navigate IVRs, and trigger workflows”. The difference is scope: those agents run on that vendor’s own numbers, priced per minute, while Zian’s agents cover inbound calls and outbound follow-up across every channel above.
The honest limit: Zian is in a partnership-application beta with no published prices; each of its three listed plans, including Intel + Widgets (Free Forever), starts with a partnership application. If you would rather have it run for you, LeadsNow.ai is the done-for-you option: a managed, pay-per-result AI appointment-setting service that runs on Zian, answers leads in under 60 seconds, 24/7, and has set 50,769+ appointments.
Aircall vs JustCall: the shortlist
Rows 1 and 2 are our picks when the job is answering and following up without adding headcount. Rows 3 and 4 are the head-to-head, not ranked against each other (see the decision table).
| # | Tool | What it is | AI receptionist | Entry price, as at 31 October 2026 |
|---|---|---|---|---|
| 1 | Zian | AI sales and reception agents platform | Yes: answers inbound calls 24/7, qualifies, books, transfers, takes messages; outbound calls, SMS, email, WhatsApp follow-up | No published prices; partnership-application beta; Free Forever plan (Intel + Widgets) listed |
| 2 | LeadsNow.ai | Done-for-you AI appointment setting that runs on Zian | Managed for you; leads answered in under 60 seconds, 24/7 | Pay-per-result |
| 3 | Aircall | Cloud phone system for sales and support, one product in three plans | AI Voice Agents (AI Receptionist): 50 minutes a month on all plans, then US$0.29 a minute pay-as-you-go (as at 4 November 2026) | Essentials US$30 per licence a month billed annually (US$40 monthly); 3-licence minimum |
| 4 | JustCall | Cloud phone system with an AI Communication Suite and a Sales Suite | AI Voice Agent add-on: US$0.99 a minute pay-as-you-go, or 300 minutes for US$249 a month | Team US$29 per user a month billed annually (US$39 monthly); 2-licence minimum |
Aircall vs JustCall pricing, plan by plan
The table lists each vendor’s US list prices as shown on Aircall’s pricing page and JustCall’s pricing page on 31 October 2026. Both pages default to annual billing. Aircall’s monthly rates load from the page’s own script when you switch to “Pay monthly”; JustCall’s monthly rates sit in the page’s price data behind its “Monthly” toggle and match its pricing guide.
| Plan | Annual billing, per user a month | Monthly billing, per user a month | Minimum users | What the plan is for |
|---|---|---|---|---|
| Aircall Essentials | US$30 | US$40 | 3 | Phone system: unlimited US and Canada calls, SMS and MMS, IVR, recordings and AI transcripts, 250+ integrations, 50 AI Voice Agent minutes |
| Aircall Professional | US$50 | US$70 | 3 | Adds AI call summaries, smart routing, Power Dialer, outbound call campaigns, voicemail drop, Salesforce |
| Aircall Enterprise | Custom pricing | Custom pricing | 25 | Unlimited global calls, SSO and SCIM, enterprise SLA |
| JustCall Team | US$29 | US$39 | 2 | Unlimited US and Canada outbound minutes (Fair Usage Policy), 500 SMS segments a licence, WhatsApp inbox, 100+ CRM integrations, single-level IVR |
| JustCall Pro | US$49 | US$69 | 2 | Adds power dialler, bulk SMS, queue callback, intelligent routing, Salesforce CTI, 1,000 SMS segments a licence |
| JustCall Pro Plus | US$89 | US$109 | 2 | Adds AI call summaries, AI call scoring, sentiment analysis, real-time agent assist |
| JustCall Business | Custom pricing | Custom pricing | 10 | SSO, enterprise SLA, HIPAA and GDPR compliance, phone support |
| JustCall SalesPro | Request a quote | Request a quote | 2 | Sales Dialer with predictive or parallel dialling up to 10 lines, answering machine detection, automatic voicemail drop |
Four limbs matter before you compare totals. Minimums: Aircall says “All plans require a minimum of 3 licenses regardless of billing cycle”, and JustCall says it does “not offer single-user or single-seat plans”. Numbers: Aircall includes one and charges US$6 a month for each extra; JustCall includes two per account (one for its Sales Dialer) if each costs US$6 or less, with 20% off extra numbers on annual plans. Add-ons: JustCall charges them “for every license on your account”. Fair use: JustCall’s unlimited calling “can’t be used for trunking, for forwarding calls to systems that handle multiple calls at once (such as a PBX), or for large-scale calling such as call centers or telemarketing”, and Aircall’s unlimited calling carries “Terms of Use apply”.
JustCall’s SalesPro is sold by quote on the pricing page, but its help centre describes a SalesPro Lite variant at US$79 a user a month annual or US$99 monthly, with a 3,000-minute fair-use allowance. Annual billing saves 25% on Aircall Essentials and 28.6% on Professional; on JustCall, 25.6% on Team, 29.0% on Pro and 18.3% on Pro Plus.
For Australian teams the two are level. Aircall’s Australian pricing page lists Essentials at A$45 and Professional at A$75 per licence a month billed annually (A$60 and A$105 monthly), and JustCall’s pricing guide lists Team at A$45 and Pro at A$75 (A$60 and A$105 monthly). Both entry plans cap Australian outbound calling at 1,000 minutes a licence (and JustCall Team includes no SMS segments there); both second-tier plans make it unlimited.
The One-Dollar Gap: why seat price rarely decides Aircall vs JustCall
The One-Dollar Gap. JustCall’s list seats sit exactly US$1 a user a month below Aircall’s on both matched tiers and both billing cycles (US$29 against US$30, US$39 against US$40, US$49 against US$50, US$69 against US$70), and level in Australian dollars. So the seat line almost never decides this choice. Three other lines do: the seat minimum, the AI voice agent minute rate, and which tier carries the feature you need.
At 300 AI voice agent minutes a month, JustCall’s 300-minute bundle costs US$249 and Aircall’s pay-as-you-go line costs (300 − 50 included) × US$0.29 = US$72.50, so JustCall costs US$176.50 a month more for the agent. A US$1-a-seat saving covers that only above 176.5 seats, so JustCall Team works out cheaper than Aircall Essentials on seats plus AI minutes only from 177 users up, before numbers, add-ons and calls. With no AI voice agent at all, JustCall is the lower list price at every team size: by US$1 a seat a month from three users up, and by more below three, where Aircall still bills its 3-licence minimum.
The seat minimum matters at the small end: Aircall’s smallest phone-system order is 3 × US$30 × 12 = US$1,080 a year, JustCall’s 2 × US$29 × 12 = US$696. For AI call answering without phone seats, Aircall sells AI Voice Agents standalone from US$100 a month billed annually (US$125 monthly in the page’s script) (“The Starter AI Plan has no minimum, it includes 1 user”), while JustCall says “you’ll still need an active JustCall subscription”.
Aircall AI vs JustCall AI: what is included and what costs extra
Both split AI into help for your people on calls (Aircall AI Assist; JustCall AI, which some older JustCall blog addresses call “iq”) and a voice agent that handles the call itself.
| AI feature | Aircall | JustCall |
|---|---|---|
| Transcripts | Call recordings and AI transcripts on all plans | Unlimited AI transcription on Team, Pro and Pro Plus in the US region; 2,000 minutes a licence on Team in Australia, the UK and Europe |
| Call summaries | Included on Professional; AI Assist add-on on Essentials | Included on Pro Plus; on Team and Pro through the AI Review Assist add-on, US$9 a user a month |
| Live in-call coaching | AI Assist Pro add-on, US$49 per seat a month | Real-time agent assist included on Pro Plus (US$89) and above |
| AI voice agent (receptionist) | 50 minutes a month on all plans, plus 100 one-off trial minutes for new accounts; US$0.29 a minute pay-as-you-go, billed to the exact decimal minute, calls under 15 seconds not billed; monthly bundles, billed monthly with an annual commitment, US$250 for 1,000 minutes, US$805 for 3,500, US$1,900 for 10,000; custom pricing over 50,000 minutes “as low as $0.12”; standalone from US$100 a month billed annually (US$125 monthly); as at 4 November 2026 | Add-on on all plans: US$0.99 a minute pay-as-you-go, 100 minutes for US$99 or 300 for US$249 a month; “Volume discounts down to $0.15/min”; higher volumes quoted |
| Languages for the voice agent | 38 | 14, with automatic language detection mid-call |
| Outbound AI calls | “Trigger-based outbound calling and voicemail detection”; AI Voice Agent campaigns on all plans; a US$0.015 call origination fee on every outbound AI call attempt, “regardless of whether the call successfully connects”, “Not included in any minute bundles” (as at 4 November 2026) | Outbound AI Voice Agent for consented leads; must be enabled on your account by your Customer Success Manager or support |
| AI on text messages | AI Messaging Agents for SMS and WhatsApp, US$0.15–US$0.35 per conversation | SMS bots (from Pro, per the pricing comparison) with “keyword, menu, or dynamic replies”, SMS Copilot (on Pro Plus, or with the Review Assist add-on), and the voice agent can send texts during a call |
Two JustCall pages disagree. Its AI Voice Agent page says the Team plan includes “AI transcription and call summaries”, while its pricing comparison lists call summary as an add-on on Team and Pro and its AI Review Assist article sells that add-on to Team and Pro accounts. Its AI Voice Agent pricing article also says “Please connect with Sales/Account Manager team for tailored price”, so a quote can differ from the US$99 and US$249 bundles on the product page. Overage is US$0.99 a minute and unused minutes do not carry over. The pricing page and help centre give 100 free trial minutes; one product-page FAQ says 30. Aircall’s rates are published: its pricing page lists US$0.29 a minute pay-as-you-go “with no commitment”, and its AI Receptionist page says the cheaper-per-minute bundles are on “monthly billing, annual term”. That page shows no pay-as-you-go rate and says the AI Receptionist “is billed as a monthly minute bundle”; the US$0.29 rate is on the pricing page and in Aircall’s billing article. On the smallest bundle, US$250 a month, Aircall’s AI line costs US$1 a month more than JustCall’s US$249 for 300 minutes, so the One-Dollar Gap favours Aircall only where pay-as-you-go is open to you. Aircall’s pages differ on where custom volume pricing starts: its pricing table says over 50,000 minutes, “as low as $0.12”, while its pricing FAQ offers “10,000+ minutes at custom rates starting from $0.19/minute” and its AI Voice Agent charges article says custom bundles are “Available starting at 10,000 minutes”, as at 4 November 2026.
Want the calls answered and the leads chased by AI? Zian’s AI agents answer inbound calls 24/7 as an AI receptionist, place outbound calls, and follow up by SMS, email, WhatsApp, Instagram DMs and Facebook Messenger, with HubSpot, Salesforce, HighLevel and Zapier integrations.
Which has the better dialler, Aircall or JustCall?
For one-line power dialling, the two are level on price. Aircall’s Power Dialer is on Professional (US$50 annual); its Power Dialer article says it will “automatically dial them in sequence”, takes lists of up to 1,000 numbers, runs on the desktop and web apps only, and while a session runs “you will not receive incoming calls”. JustCall’s power dialler is on Pro (US$49 annual), with local presence, manual voicemail drop and three reattempts per contact listed on the pricing page’s comparison.
For multi-line dialling, JustCall has the published option. Its pricing comparison lists a “Predictive/parallel dialer” on SalesPro, marked “(up to 10 lines)”, plus a dynamic dialler, answering machine detection and automatic voicemail drop on SalesPro, and its Sales Dialer article says Pro, Pro Plus and Business accounts can use predictive and dynamic campaigns only up to the trial allowance. We could not find a predictive or multi-line dialler for human reps on Aircall’s pricing page, Power Dialer article, Outbound Campaigns articles, its help-centre article titles or its July to September 2026 release notes, as at 31 October 2026. Aircall’s “Parallel calling” article describes holding one call while placing a second, not a dialler, and its AI Voice Agent campaigns run parallel calls handled by the AI.
Aircall’s team campaigns are the other route. Its August 2026 release notes say “Outbound Campaigns is now generally available” (25 August 2026), and its Outbound Campaigns overview puts agent campaigns on the Professional plan “at no additional cost”, though the same sentence of that overview still says agent campaigns are “currently in beta” as at 31 October 2026; the release notes say contacts are “dialed automatically”, and the overview says the system “advances to the next one after each call”. For when a dialler or an AI agent fits the job, see our guide to AI phone agents versus predictive diallers; for a dialler-first view, our Aircall vs PhoneBurner comparison for SDR teams.
What 5 and 20 users cost on Aircall and JustCall: the worked calculation
List prices only, computed by script, as at 31 October 2026 (Aircall’s AI Voice Agent rate as at 4 November 2026), in US dollars, before taxes, international calls and 10DLC fees. Seat cost is price × users × 12. A direct line per user assumes a US$6 local number on both, which is JustCall’s own example (US$4.80 on its annual plans). The AI voice agent line assumes 300 AI-answered minutes a month, about 100 calls of 3 minutes. Aircall bills AI minutes “to the exact decimal minute” and does not bill calls under 15 seconds, so whole 3-minute calls bill as exactly 3 minutes; its US$0.015 fee per outbound AI call attempt does not apply to these inbound calls.
| Line | Calculation | 5 users a year | 20 users a year |
|---|---|---|---|
| Aircall Essentials, annual | US$30 × users × 12 | US$1,800 | US$7,200 |
| Aircall Essentials, monthly | US$40 × users × 12 | US$2,400 | US$9,600 |
| Aircall Professional, annual | US$50 × users × 12 | US$3,000 | US$12,000 |
| Aircall Professional, monthly | US$70 × users × 12 | US$4,200 | US$16,800 |
| JustCall Team, annual | US$29 × users × 12 | US$1,740 | US$6,960 |
| JustCall Team, monthly | US$39 × users × 12 | US$2,340 | US$9,360 |
| JustCall Pro, annual | US$49 × users × 12 | US$2,940 | US$11,760 |
| JustCall Pro, monthly | US$69 × users × 12 | US$4,140 | US$16,560 |
| JustCall Pro Plus, annual | US$89 × users × 12 | US$5,340 | US$21,360 |
| JustCall AI Review Assist (call summaries on Team or Pro) | US$9 × users × 12 | US$540 | US$2,160 |
| Aircall AI Assist Pro (live coaching) | US$49 × users × 12 | US$2,940 | US$11,760 |
| Aircall direct line per user | (users − 1) × US$6 × 12 | US$288 | US$1,368 |
| JustCall direct line per user, annual plan | (users − 1) × US$4.80 × 12 | US$230.40 | US$1,094.40 |
| Aircall AI voice agent, pay-as-you-go | (300 − 50 included) × US$0.29 × 12 | US$870 | US$870 |
| JustCall AI voice agent, pay-as-you-go | 300 × US$0.99 × 12 | US$3,564 | US$3,564 |
| JustCall AI voice agent, 300-minute bundle | US$249 × 12 | US$2,988 | US$2,988 |
| Aircall Essentials + direct lines + AI agent | Sum of the three lines | US$2,958 | US$9,438 |
| JustCall Team + direct lines + AI agent bundle | Sum of the three lines | US$4,958.40 | US$11,042.40 |
| Aircall Professional + direct lines + AI agent | Sum of the three lines | US$4,158 | US$14,238 |
| JustCall Pro + Review Assist + direct lines + AI agent bundle | Sum of the four lines | US$6,698.40 | US$18,002.40 |
| Aircall Professional + AI Assist Pro | Sum of the two lines | US$5,940 | US$23,760 |
| JustCall Pro Plus (live coaching included) | One line | US$5,340 | US$21,360 |
Without an AI voice agent JustCall is the lower list price: 5 users cost US$1,740 a year on Team against US$1,800 on Aircall Essentials. With 300 AI minutes a month the order flips: 5 users cost US$2,958 on Aircall Essentials against US$4,958.40 on JustCall Team, and at the sales tier US$4,158 on Aircall Professional against US$6,698.40 on JustCall Pro with call summaries added. For live AI coaching inside the seat, JustCall Pro Plus is the lower figure: US$5,340 a year for 5 users against US$5,940 for Aircall Professional plus AI Assist Pro.
Swap in your own numbers. Aircall’s smallest bundle, 1,000 minutes for US$250 a month (US$3,000 a year), costs more than pay-as-you-go at 300 minutes (US$870 a year); it only pays once you use more than about 912 minutes a month (50 included + US$250 ÷ US$0.29), so the table uses pay-as-you-go. WhatsApp is extra on Aircall (US$10 per seat a month) and inside the seat on JustCall; neither line includes Meta’s message charges.
Pick Aircall if, pick JustCall if: the decision table
Read it by your binding constraint; if none binds, the worked calculation decides.
| If this is your situation | Pick | Why, from the vendors’ pages |
|---|---|---|
| Calls go unanswered after hours, and leads need calling back and chasing across channels | Zian; LeadsNow.ai if you want it run for you | AI agents answer inbound calls 24/7 and follow up by voice, SMS, email, WhatsApp, Instagram DMs and Facebook Messenger |
| You will run an AI voice agent on your calls | Aircall | US$0.29 a minute after 50 included minutes, against US$0.99 pay-as-you-go or US$249 for 300 minutes on JustCall; at 300 minutes a month JustCall’s seat saving only catches up from 177 users |
| One or two people need business phones | JustCall | 2-licence minimum against Aircall’s 3 for Essentials and Professional |
| You want AI call answering with no phone-system seats | Aircall AI Voice Agents (standalone) | From US$100 a month billed annually (US$125 monthly) with 1 user; JustCall’s voice agent needs an active JustCall subscription |
| Reps need multi-line (predictive or parallel) dialling | JustCall SalesPro | “Predictive/parallel dialer”, up to 10 lines, with answering machine detection; sold by quote |
| Reps need a one-line power dialler plus call summaries in the seat | Aircall Professional | Power Dialer and AI call summaries both in US$50; JustCall Pro needs the US$9 Review Assist add-on for summaries |
| You want live AI coaching without an add-on | JustCall Pro Plus | Real-time agent assist included at US$89; Aircall’s is AI Assist Pro at US$49 on top of the seat |
| Your team uses WhatsApp with customers | JustCall | WhatsApp inbox from Team, with 500 free conversations listed on Team; Aircall charges US$10 per seat a month |
| Callers speak many languages | Aircall | 38 languages on its AI Receptionist against 14 on JustCall’s AI Voice Agent |
| You may need to pause rather than cancel | JustCall | Hibernation cuts the subscription by 70% with a 1-month minimum; Aircall says it does not offer a pause option |
Who each option is wrong for
Zian is wrong for a team that only wants a lower-cost phone line with no AI handling, and for a buyer who needs a published price today.
Aircall is wrong for one- or two-person teams wanting its phone plans (3-licence minimum; only the standalone AI Voice Agents plan has none), for reps who must power-dial from a mobile, and for teams wanting multi-line dialling. It does not refund a committed term: its cancellation article answers “Can I get a refund?” with “No”, accounts over 10 seats need 30 days’ written notice before renewal, and smaller accounts on an annual plan or commitment still follow the 30-day rule.
JustCall is wrong for teams running many AI voice agent minutes (US$0.99 pay-as-you-go is more than three times Aircall’s US$0.29, as at 4 November 2026), for anyone wanting call summaries on Team or Pro without an add-on, and for call centres counting on “unlimited” calling, which its Fair Usage Policy excludes. Its outbound AI Voice Agent must be switched on by its team, and its refund policy accepts refunds only for a duplicate payment or a mistaken charge after cancellation.
Texting, WhatsApp and 10DLC on Aircall and JustCall
Both include SMS. Aircall’s SMS is “available in 14 countries across North America, Europe, and Australia”, domestic delivery only except between the US and Canada, and its plan table includes 4,000 outbound messages per user a month. JustCall includes 500 SMS segments a licence on Team and 1,000 on Pro and Pro Plus in the US region; automated and bulk messages are charged from credits.
WhatsApp is where they differ most. Aircall’s WhatsApp add-on is US$10 per licence a month and “Requires paid Aircall Plan”, with WhatsApp messaging rates extra, which Aircall’s October 2026 help article says it passes through “with no markup added”. JustCall’s WhatsApp page says WhatsApp is available on Team and above, that Meta charges separately, and that “JustCall does not add per-message fees on top of the subscription”.
For US texting, both require A2P 10DLC registration and both publish the fees: a US$46 one-time brand fee for standard brands, US$15 per vetting or campaign submission, and a monthly campaign fee of US$2 or US$10 depending on the use case, with a US$1.50 low-volume option also on Aircall’s list. Aircall’s 10DLC FAQ says carrier vetting “can take 5–30 business days”. Our guide to how long A2P 10DLC registration takes covers the stages.
CRM integrations on Aircall and JustCall
Aircall lists HubSpot, Pipedrive, Zoho and Zendesk integrations on all plans and Salesforce from Professional, with 250+ integrations. JustCall’s pricing page lists “100+ CRM & data integrations” from Team, and its plan comparison marks Salesforce integration from Pro, not on Team, with Salesforce CTI from Pro; its Salesforce page says “Every plan includes Salesforce integration”, with click-to-call and auto-logging on Team and the CTI from Pro. Weighing a third system too? Our Aircall vs Dialpad comparison uses the same method, and our Aircall vs Quo comparison sets Aircall’s per-minute AI billing against Quo’s per-call AI pricing.
How we compared Aircall and JustCall
Methodology and defined terms. A feature counts as on a plan only when the vendor’s own pricing page, plan comparison or help article places it there, read for “beta”, “add-on” and plan or region limits; where two of a vendor’s pages disagree, we print both. A published price is one on the vendor’s pricing page, product page or help centre, including prices that load from the page’s own script or data; promotional price keys that the page did not display were ignored. “We could not find” means we searched in the vendor’s vocabulary with a positive control on the same files. On 31 October 2026 that covered Aircall’s US and Australian pricing pages and price script, its help-centre sitemap (4,212 URLs) and its July to September 2026 release notes, and JustCall’s pricing page and price data, product pages, 18 help-centre articles and every What’s New entry from 2 August to 31 October 2026 (nine updates, none changing a price or plan used here). We used neither vendor’s comparison page for the other’s facts. Zian is described only from its published capabilities. Ranking: Zian first and LeadsNow.ai second as the done-for-you option; Aircall and JustCall are not ranked against each other.
Disclosure. zian.ai publishes this page and sells Zian, which is ranked first here. LeadsNow.ai is a sister business that runs on Zian.
Pick the phone system, then the agent. Zian’s agents work in 30+ languages and book appointments from inbound and outbound conversations.
Aircall vs JustCall: frequently asked questions
Is Aircall or JustCall better?
It depends on what you run on top of the phones. Seat prices are almost level: JustCall Team is US$29 a user a month and Aircall Essentials US$30, both billed annually. Aircall’s AI Voice Agent costs US$0.29 a minute pay-as-you-go against JustCall’s US$0.99, so AI-heavy teams usually pay less on Aircall; one- or two-person teams and teams wanting a multi-line dialler usually suit JustCall. Prices as at 31 October 2026; Aircall’s AI rate as at 4 November 2026.
Is JustCall cheaper than Aircall?
On seats alone, by US$1 a user a month on both matched tiers on annual billing (US$29 against US$30, US$49 against US$50), and JustCall’s minimum is 2 licences against Aircall’s 3. With an AI voice agent at 300 minutes a month the order flips: 5 users with 300 AI minutes a month cost US$4,158 a year on Aircall Professional and US$6,698.40 on JustCall Pro in our worked calculation.
What is the minimum number of users on Aircall and JustCall?
Aircall says “All plans require a minimum of 3 licenses regardless of billing cycle” for Essentials and Professional; Enterprise needs 25, and its standalone AI Voice Agents plan includes 1 user from US$100 a month billed annually. JustCall’s licence guide says all plans need at least 2 licences, and its Business plan lists a minimum of 10.
Does JustCall have an AI receptionist?
Yes. JustCall’s AI Voice Agent is an add-on on every plan that answers calls 24/7, books appointments, sends texts and transfers to your team. Its product page lists US$0.99 a minute pay-as-you-go, or 100 minutes for US$99 and 300 minutes for US$249 a month, and supports 14 languages. Aircall’s AI Receptionist costs US$0.29 a minute pay-as-you-go after 50 included minutes, as at 4 November 2026, and speaks 38 languages.
Which has a power dialler, Aircall or JustCall?
Both do. Aircall’s Power Dialer is on Professional at US$50 a licence a month billed annually and dials up to 1,000 imported numbers in sequence. JustCall’s power dialler is on Pro at US$49, and its predictive or parallel dialler, up to 10 lines, is on SalesPro, which its pricing page sells by quote.
Can I get a refund from Aircall or JustCall?
Rarely. Aircall’s cancellation article answers “Can I get a refund?” with “No”. JustCall refunds only a duplicate payment or a charge made by mistake after cancellation. Aircall accounts over 10 seats must give 30 days’ written notice.
Can an AI agent replace Aircall or JustCall?
Not usually. An AI agent sits on top of a phone line and hands calls to a person when needed. Zian runs AI agents that answer inbound calls 24/7 and follow up by voice, SMS, email and WhatsApp.
Where every figure on this page comes from
| Figure | Who published it | Link | Date read |
|---|---|---|---|
| Essentials US$30, Professional US$50 annual; US$40 and US$70 monthly (page script); minimum users 3, 3, 25; 1 number included, US$6 each extra; Power Dialer and outbound call campaigns on Professional; Salesforce from Professional; HubSpot, Pipedrive, Zoho, Zendesk on all plans; SMS in 14 countries; 4,000 outbound messages per user; AI Voice Agents from US$100 standalone billed annually (US$125 monthly, page script); AI Assist Pro US$49; AI Messaging Agents US$0.15–US$0.35; WhatsApp US$10; “Save 25%” | Aircall | aircall.io/pricing | 31 October 2026 |
| Essentials A$45, Professional A$75 annual; A$60 and A$105 monthly; 1,000 domestic outbound minutes on Essentials; unlimited domestic outbound on Professional | Aircall | aircall.io/en-au/pricing | 31 October 2026 |
| AI Voice Agents: 50 free minutes every month; 100 AI minutes for new accounts; US$0.29 a minute pay-as-you-go “with no commitment”; bundles US$250 for 1,000, US$805 for 3,500 and US$1,900 for 10,000 minutes a month; over 50,000 minutes “as low as $0.12”; FAQ: “10,000+ minutes at custom rates starting from $0.19/minute” | Aircall | aircall.io/pricing | 4 November 2026 |
| AI Voice Agent billed “to the exact decimal minute” (66 seconds = 1.10 minutes); calls under 15 seconds not billable; 50 included minutes used first, then bundle minutes, then overage at standard rates; unused bundle minutes expire; custom bundles from 10,000 minutes; US$0.015 call origination fee per outbound attempt, not included in bundles | Aircall (help centre) | Understanding your AI Voice Agent charges | 4 November 2026 |
| AI Receptionist schedules, reschedules or cancels; 38 languages; bundles on “monthly billing, annual term” | Aircall | AI Receptionist | 4 November 2026 |
| “The Starter AI Plan has no minimum, it includes 1 user”; annual up to 25% discount | Aircall (help centre) | Aircall plans: pricing and flexibility | 31 October 2026 |
| No refunds; 30-day written notice over 10 seats and on annual or committed plans; no pause option | Aircall (help centre) | Cancelling your Aircall subscription | 31 October 2026 |
| Power Dialer: in sequence, 1,000 numbers, desktop and web, no incoming calls during a session | Aircall (help centre) | Using the Power Dialer | 31 October 2026 |
| Outbound Campaigns generally available 25 August 2026; AI Voice Agent can send SMS mid-call | Aircall (release notes) | Release Notes, August 2026 | 31 October 2026 |
| Agent campaigns “currently in beta” and on Professional “at no additional cost”; AI Voice Agent campaigns on all plans | Aircall (help centre) | Outbound Campaigns: Overview | 31 October 2026 |
| Parallel calling: second call while first is on hold, maximum 2 active | Aircall (help centre) | Parallel calling in Aircall Workspace | 31 October 2026 |
| WhatsApp add-on “Requires paid Aircall Plan”, messaging rates extra | Aircall | WhatsApp in Aircall | 31 October 2026 |
| WhatsApp charges passed through “with no markup added” | Aircall (help centre) | WhatsApp pricing changes, October 2026 | 31 October 2026 |
| 10DLC: vetting 5–30 business days; US$4.50 and US$46 brand fees, US$15 vetting, US$1.50, US$2 and US$10 monthly | Aircall (help centre) | A2P 10DLC: FAQs | 31 October 2026 |
| Team US$29, Pro US$49, Pro Plus US$89 annual; US$39, US$69, US$109 monthly (page data); minimum licence 2, Business 10; SalesPro by quote; “Save up to 29%”; Pro card features; plan comparison (power dialler from Pro, predictive or parallel dialler up to 10 lines on SalesPro, call summary add-on on Team and Pro, real-time agent assist from Pro Plus, WhatsApp 500 or 1,000 free conversations, Salesforce integration from Pro); “Volume discounts down to $0.15/min”; first 100 AI minutes free; Review Assist US$9 | JustCall | justcall.io/pricing | 31 October 2026 |
| AI Voice Agent US$0.99 a minute, 100 minutes US$99, 300 minutes US$249; “Book, text, transfer, navigate IVRs, and trigger workflows”; 14 languages; Team includes “AI transcription and call summaries”; 30-minute trial (FAQ) | JustCall | AI Voice Agent | 31 October 2026 |
| AI Voice Agent add-on on all plans, tailored price via sales; overage US$0.99 a minute; minutes do not carry over; needs an active JustCall subscription; 100 free test minutes | JustCall (help centre) | AI Voice Agent pricing | 31 October 2026 |
| Outbound AI Voice Agent must be enabled on the account | JustCall (help centre) | Initiate an outbound call via AI Voice Agent | 31 October 2026 |
| Outbound AI calling for consented leads, not cold calling or purchased lists | JustCall | Outbound AI Voice Agent | 31 October 2026 |
| Minimum 2 licences on every plan; no single-seat plans; 2 complimentary numbers up to US$6; US$4.80 annual number; add-ons charged per licence; hibernation 70% | JustCall (help centre) | Pricing options and licence requirements | 31 October 2026 |
| AUD prices A$45, A$75, A$145 annual; A$60, A$105, A$175 monthly; Fair Usage Policy wording; credits | JustCall (help centre) | Understanding JustCall pricing | 31 October 2026 |
| Australian Team: 1,000 outbound minutes a licence, 0 SMS segments; US Team 500 and Pro 1,000 SMS segments; 2,000 transcription minutes on Team outside the US | JustCall (help centre) | Bundled usage limits | 31 October 2026 |
| AI Review Assist US$9 a user a month for Team and Pro | JustCall (help centre) | AI Review Assist add-on | 31 October 2026 |
| Sales Dialer on Pro, Pro Plus, Business and SalesPro; predictive and dynamic campaigns up to the trial allowance below SalesPro | JustCall (help centre) | Sales Dialer trial and plans | 31 October 2026 |
| SalesPro Lite US$79 annual, US$99 monthly, 3,000-minute allowance | JustCall (help centre) | SalesPro Lite | 31 October 2026 |
| Refunds only for duplicate or mistaken payments | JustCall (help centre) | Refund policy | 31 October 2026 |
| Cancellation at end of billing cycle; annual charged upfront; Starter Plan for eligible US and AU accounts; hibernation 70% off with a 1-month minimum | JustCall (help centre) | Cancel your JustCall subscription | 31 October 2026 |
| 10DLC: US$46 brand fee, US$15 per campaign submission, US$10 and US$2 monthly | JustCall (help centre) | A2P 10DLC registration | 31 October 2026 |
| WhatsApp on Team and above; no per-message fees from JustCall | JustCall | WhatsApp for sales | 31 October 2026 |
| “Every plan includes Salesforce integration”; click-to-call and auto-logging on Team; CTI from Pro | JustCall | JustCall and Salesforce | 31 October 2026 |
| Nine product updates, 10 August to 26 October 2026 | JustCall | What’s New | 31 October 2026 |
| 28x more contact attempts; 926% increase in follow-ups; 40+ meetings/week | Zian | zian.ai | 31 October 2026 |
| Pay-per-result; leads answered in under 60 seconds, 24/7; 50,769+ appointments | LeadsNow.ai | leadsnow.ai | 31 October 2026 |
| 5- and 20-user totals, One-Dollar Gap break-even (177 users), Aircall bundle break-even (912 minutes), annual savings percentages | Zian (calculated from the vendor figures above) | This page | 4 November 2026 |