Quick answer: For a US team that doesn’t already pay for Google Workspace, Quo (formerly OpenPhone) costs less: 5 users with a phone menu come to US$115 a month on Quo Business billed annually, against US$135 on Google Voice Standard plus the Workspace licence it requires. Already on Workspace, or one person on Gmail? Google Voice is cheaper. Prices as at 4 November 2026.
“Quo vs Google Voice” is usually asked by someone whose business has outgrown a Google Voice number. Google Voice is a calling add-on to Google Workspace (or, for one US user, to a personal Gmail account) with Starter, Standard and Premier tiers and Gemini note-taking on calls. Quo is a standalone per-user business phone for US and Canadian numbers, with shared numbers, phone menus on Business, and Sona, an AI agent that answers inbound calls. Below: the bill with the Workspace licence counted, A2P 10DLC texting, E911, international numbers and porting. Vendor facts come from quo.com, support.quo.com, workspace.google.com, knowledge.workspace.google.com and support.google.com, read on 4 November 2026, in US dollars.
Where Zian fits next to Quo or Google Voice
If the real job is answering every caller and chasing every lead, pick the AI agent first and the phone seats second. Zian AI is an AI sales and reception agents platform: its agents answer inbound calls 24/7 as an AI receptionist that qualifies callers, books appointments, transfers and takes messages, and they run outbound follow-up by voice calls, SMS, email, WhatsApp, Instagram DMs and Facebook Messenger, with answering-machine and voicemail handling on calls.
Zian’s SmartReach AI™ picks the message, channel and timing of each follow-up, and PrecisionPitch AI™ keeps split-testing scripts against real outcomes. It works in 30+ languages, supports voice cloning, looks things up on the web and in your knowledge base, and connects to HubSpot, Salesforce, HighLevel and Zapier. Zian’s home page counts 50,769+ qualified sales appointments set and says its AI books 40+ meetings/week for many teams.
Neither phone system does the whole job. We could not find an AI agent that answers calls on Google Voice’s pages, as at 4 November 2026, and its acceptable use policy bars automated messages. Quo’s Sona answers inbound calls on Quo numbers and, in beta, qualifies leads over SMS. Zian is in a partnership-application beta with no published prices; each of its three listed plans, including Intel + Widgets (Free Forever), starts with a partnership application. If you would rather hand the job over, LeadsNow.ai runs managed AI appointment setting on Zian, pay-per-result, with leads answered in under 60 seconds, 24/7.
Quo vs Google Voice: the shortlist
Ranked for a small US business whose goal is answered calls and booked appointments. Disclosure: zian.ai publishes this list and Zian appears in it; the method is in “How we compared Quo and Google Voice” below.
| # | Option | What it is | AI that talks to callers | Price basis, as at 4 November 2026 |
|---|---|---|---|---|
| 1 | Zian AI (platform pick) | AI sales and reception agents platform, inbound and outbound | AI receptionist 24/7; outbound voice, SMS, email, WhatsApp, Instagram DMs, Facebook Messenger; 30+ languages | Partnership-application beta; no published prices; Intel + Widgets listed as Free Forever |
| 2 | LeadsNow.ai (done-for-you pick) | Managed AI appointment setting and lead generation that runs on Zian | Leads answered in under 60 seconds, 24/7; 50,769+ appointments | Pay-per-result |
| 3 | Quo (formerly OpenPhone) | Standalone per-user business phone, US and Canadian numbers | Sona: inbound calls only, English, Spanish, French; SMS lead capture in beta | US$15–35 a user a month annual (US$19–47 monthly); Sona from free (10 calls) to US$199 (600 calls) |
| 4 | Google Voice | Calling add-on to Google Workspace; one-user standalone plans on Gmail (US only) | None found that answers calls; Gemini takes notes on calls you handle (English only) | US$10, US$20, US$30 a user a month plus a paid Workspace licence (Business Starter US$7 a user a month, annual commitment) |
Does Google Voice need a Google Workspace subscription?
For a team, yes. Google’s Add Voice to Google Workspace article says “Your organization needs Google Workspace before you can buy a Voice add-on subscription”, and its Compare Voice subscriptions table lists “Paid Google Workspace subscription” as the requirement for all three add-on tiers. Voice is “available as an add-on subscription to any Google Workspace edition”, so the cheapest route is Business Starter.
There is one exception, and it matters to sole traders. Google also sells Voice Starter (Standalone) at US$10 a month and Voice Standard (Standalone) at US$20 a month to a single user with a personal @gmail.com account, “U.S. only”, and its help centre says these single-user plans “don’t require a paid Workspace subscription”. Standalone Standard includes auto attendants. So the Workspace licence is a team cost, not a one-person cost.
workspace.google.com showed us Australian dollars (Business Starter A$9.90), so US-dollar figures come from an archived copy of Google’s pricing page, captured 3 November 2026: Business Starter US$7, Business Standard US$14 and Business Plus US$22 a user a month on the annual plan (“Save 16% with 1 year commitment”, billed monthly), up to 300 users. Google also advertises an introductory discount on the first three months for new customers: 20% in that capture, 50% when we re-read the live US-dollar page on 4 November 2026, when the three prices above were unchanged. Treat the discount as changeable. If you would pay for Workspace anyway (email, Drive, Meet), only the Voice line is the phone cost.
Quo vs Google Voice pricing, plan by plan
Both price per user per month. Quo prints an annual and a monthly price. Google’s billing article says Voice subscriptions “are available with a monthly flexible subscription plan”, billed for the number of Voice users your organisation had per day in the previous month, so a mid-month change is prorated.
| Plan | Price per user a month | User limit | What the tier adds |
|---|---|---|---|
| Google Voice Starter (Workspace add-on) | US$10 + Workspace licence | Up to 10 | One number, unlimited domestic calling, US texting, voicemail transcripts, on-demand recording, desk phones |
| Google Voice Standard (Workspace add-on) | US$20 + Workspace licence | Unlimited | Auto attendants, ring groups, call queuing, call delegation, custom hold audio, eDiscovery, SIP Link |
| Google Voice Premier (Workspace add-on) | US$30 + Workspace licence | Unlimited | Numbers outside your home country, automatic call recording, Vault, BigQuery reporting |
| Google Voice Starter / Standard (Standalone) | US$10 / US$20 a month, no Workspace | One (personal Gmail, US only) | Standalone Standard adds auto attendants; Google’s plan comparison also ticks AI note-taking, which two other Google pages limit to Workspace add-ons |
| Quo Starter | US$15 annual (US$180 a year) or US$19 monthly | Shared number up to 10 paid users | One local or toll-free number per user, US and Canada calling and texting, manual call recording, Sona with 1,000 free credits |
| Quo Business | US$23 annual (US$276 a year) or US$33 monthly | Unlimited on a shared number | Phone menus, call transfers, custom ring orders, auto call recording, AI call summaries and transcripts, HubSpot and Salesforce |
| Quo Scale | US$35 annual (US$420 a year) or US$47 monthly | Unlimited on a shared number | AI call tags, dedicated onboarding, priority live chat and email support, inbound phone support |
Quo’s extra numbers are US$5 a month each. Google’s billing article says it includes extra numbers for auto attendants and ring groups based on your licences, that it “does not currently charge for numbers over your quota, but we plan to apply limits and charges in the future”, and that E911 and 988 fees may be charged per Voice number per month “even if Voice isn’t used to call an emergency service”. Quo’s unlimited calling and texting is “subject to our fair use policy”, which reserves the right “to impose limits and charge overages”.
What 1, 5 and 15 users cost on Quo and Google Voice: the worked bill
List prices, computed by script on 4 November 2026, US dollars a month, before taxes, E911 and 988 fees, international calls and 10DLC fees. Google columns add the Voice tier to the Workspace licence it requires, at the annual-commitment price. Features are matched in three steps: a basic line, a phone menu, and AI call notes (Google’s admin article makes Business Standard the cheapest Workspace edition for Gemini notes).
| Team | Google Voice Starter + Business Starter | Google Voice Standard + Business Starter (phone menu) | Google Voice Standard + Business Standard (phone menu + AI notes) | Quo Starter, annual | Quo Business, annual (phone menu + AI summaries) | Quo Business, monthly |
|---|---|---|---|---|---|---|
| 1 user | US$17 (US$10 + US$7); or US$10 standalone on Gmail | US$27 (US$20 + US$7); or US$20 standalone on Gmail | US$34 (US$20 + US$14) | US$15 | US$23 | US$33 |
| 5 users | US$85 (US$50 + US$35) | US$135 (US$100 + US$35) | US$170 (US$100 + US$70) | US$75 | US$115 | US$165 |
| 15 users | Not available (Starter is capped at 10 users) | US$405 (US$300 + US$105) | US$510 (US$300 + US$210) | US$225 | US$345 | US$495 |
| Voice line only, if you already pay for Workspace | US$10 / US$50 / not available | US$20 / US$100 / US$300 | US$20 / US$100 / US$300 | — | — | — |
If you would be buying Workspace for the phone, Quo is cheaper at every team size we priced: with a phone menu, US$115 against US$135 at 5 users and US$345 against US$405 at 15. Already on Workspace, Google Voice Standard is US$3 a user under Quo Business annual (US$15 a month at 5 users, US$45 at 15). One person on Gmail pays US$10 for Starter standalone against Quo Starter’s US$15.
The 15-user row is where the Starter cap bites. Google Voice Starter “supports up to 10 users or licenses”, so an 11th user means Standard at US$20 a user (we priced all 15 on Standard). Quo’s pricing page states its Starter limit on a shared number (“Up to 10 paid users”); we found no workspace-wide user cap there.
An AI agent is a separate line on Quo; we could not find one on Google Voice. Adding Sona at 40, 100 or 250 answered calls a month costs US$25, US$49 or US$99, taking Quo Business annual to US$48 at 1 user, US$164 at 5 and US$444 at 15. Sona is billed per answered call, not per minute: 100 credits a call, and “Calls under 15 seconds don’t count toward usage.” For what a staffed or AI answering service costs instead, see our breakdown of AI receptionist costs for a small business.
Every call answered, every lead followed up. Zian’s agents answer inbound calls 24/7 as an AI receptionist and follow up by voice, SMS, email, WhatsApp, Instagram DMs and Facebook Messenger. Apply For Partnership
Auto attendant, ring groups and shared numbers on Quo and Google Voice
Both route calls to a team. Google’s auto attendant guide says the feature “is available with the Voice Standard and Premier subscriptions”; its ring group guide allows up to 50 members, who can “place outbound calls using numbers assigned to the ring group”.
| Feature | Google Voice | Quo |
|---|---|---|
| Phone menu (auto attendant / IVR) | Standard and Premier add-ons; Standard standalone | Business and Scale |
| Several people answering one number | Ring groups, up to 50 members, Workspace Standard and Premier | Shared phone number: up to 10 paid users on Starter, unlimited on Business and Scale |
| Shared call and text history on one number | We could not find it on the Google pages we read; Google’s texting article says that with more than one Voice number, you “can only send texts from your main number” | “Share call and text histories with others in your workspace”, all three plans |
| Call queuing | Standard and Premier (since 8 December 2025) | We did not score this |
| Call recording | On-demand on every tier; automatic on Premier only | Manual on Starter; automatic on Business and Scale |
| Desk phones | Poly desk phones and ATAs on every paid tier | We did not score this |
| 911 emergency calling | Listed on every paid tier; not available during a power, internet or Google Voice outage | “Emergency services (911) aren’t available through Quo” |
| CRM integrations | Salesforce beta “has been closed and access to the feature has been revoked” | HubSpot and Salesforce on Business; HighLevel, Zapier, Make, Slack and more |
The 911 row cuts against Quo. Its porting guide recommends keeping your personal number with your carrier “for emergencies and 2FA”. Google’s own Call emergency services article adds a limit: “In the event of a power outage, loss of your internet connection, or a Google Voice service outage, emergency calling will not be available on Google Voice.” The free personal version has no 911 at all.
Quo Sona vs Gemini in Google Voice: what the AI does
Google Voice’s AI helps the person on the call; Quo’s Sona takes the call. Google’s product page says Voice uses AI for “blocking spam calls and transcribing voicemails”. Since 16 June 2026, according to Google’s Workspace Updates post, Gemini “take notes for me” records and transcribes a call, summarises it and emails the notes. It is “only available in English”, needs call recording switched on, and plays “This call is being recorded and captured by AI.”
Google’s pages disagree on who gets Gemini notes. The plan comparison ticks AI note-taking on Starter (Workspace add-on), Standard and Premier, and on Standard standalone. The admin article lists supported editions as Business Standard, Business Plus, Enterprise Standard and Enterprise Plus with the Voice Standard or Premier add-ons. The update post names Voice Standard and Premier add-ons and Voice Standard standalone. A fourth page, Google Voice Help’s Take notes for me article, says the feature “requires an eligible Google Workspace subscription and Voice add-ons”. Our worked bill uses the admin article, the strictest of these.
We could not find an AI agent that answers calls on any Google Voice page we read, as at 4 November 2026: the plan comparison, product page, admin help index and the Workspace Updates Voice posts for the last 90 days. The only Voice post in that window, on 8 October 2026, extended Carrier Link to 14 more countries. Google’s acceptable use policy goes further: “Do not automate our system to place phone calls or send messages automatically.”
| Question | Quo Sona | Google Voice (Gemini) |
|---|---|---|
| Answers inbound calls itself | Yes, 24/7 | No AI agent found |
| Outbound calls | No: “Sona currently answers only inbound calls” | No |
| Call notes and summaries | Sona-handled calls on Starter; all calls on Business and Scale | Gemini notes on calls you take, when recording is on |
| Languages | English, Spanish, French; two Quo pages disagree on mid-call switching (below) | Notes in English only |
| Texting | Sends a text mid-call; SMS lead capture in beta since 17 August 2026, free while in beta | No automated texting; policy bars automated messages |
| Billing unit | Per answered call, 100 credits; calls under 15 seconds not counted | Included in the eligible plans |
| If included calls run out | Overages off by default: Sona stops and calls take your fallback path | Not applicable |
Two Quo pages disagree on languages. Sona’s product FAQ says “Sona cannot detect or switch between languages mid-call.” Its setup article, in a section marked Beta, says that with two or three languages selected Sona can “Detect the language the caller is speaking and respond in that same language.” Test it on a mock call. Sona overages run from US$1.00 to US$0.45 a call, credits expire each billing period, and buying Sona needs a paid Quo plan, online (not Apple) billing and an Admin or Owner. Quo’s own comparison page still says Google Voice “doesn’t transcribe calls, summarize conversations”, which Google’s June 2026 update overtook, so check the date on any comparison.
Texting and A2P 10DLC on Quo and Google Voice
Google Voice texting is for conversations, not campaigns. Google’s texting article says paid Voice texting “is available only in the US” and free to US, Canadian and Puerto Rican numbers, and that it “is intended only for interactive conversations. It’s not intended for bulk messaging”. It lists behaviour that may be blocked: the same text to many recipients, “Sending URL links”, and many texts in a short time. Group texts top out at 8 participants, and you cannot text short codes.
Quo texting needs carrier registration first. Its carrier registration article lists a US$19.50 one-time fee paid to The Campaign Registry, a monthly fee of US$1.50 for most organisations, US$3 for non-profits or US$2 for sole proprietors, and US$15 to resubmit if rejected. “Most approvals happen within 24-48 hours”; some stay pending up to 20 days, and rarely more than 30. You cannot text US numbers on Quo’s 7-day trial. Automated texts through its API, Zapier or Make cost 1 cent a segment.
We could not find an A2P 10DLC registration step or fee on the Google Voice pages we read (plan comparison, billing, admin FAQ, texting article and acceptable use policy), as at 4 November 2026. Read that alongside the blocked-message rules above: Google Voice texting is person-to-person. For what registration involves on other platforms, see our guide to how long A2P 10DLC registration takes.
International numbers, 911 and billing increments
For a US-only business, both work. Google Voice add-on numbers are available in 14 countries or regions, Premier adds numbers outside your home country, and standalone plans are US only. Quo’s local numbers article says “we do not yet support numbers outside of the US and Canada”, though you can use Quo from anywhere.
| Billing item | Google Voice | Quo |
|---|---|---|
| Seat billing | Monthly flexible plan; billed for users per day in the previous month; prorated | Per user a month, billed annually or monthly |
| Domestic calls | Unlimited domestic calling, subject to the Voice terms | Unlimited US and Canada calling, subject to fair use |
| International calls | “Rates vary by country/region and are charged per minute”; add-on calls billed to the organisation | Per-minute and per-message rates paid with credits |
| Rounding of a partial minute | We could not find a rounding rule on Google’s credit-purchase article or calling-rate-changes page | We could not find a rounding rule on Quo’s rates page or international calling article |
| AI agent | Not applicable | Per answered call; under 15 seconds not counted |
| Leaving | Voice: cancel any time, charged only for days before cancelling (Workspace annual-plan terms are separate) | Active to the end of the billing cycle; “Payments already made are non-refundable” |
Quo’s pricing FAQ keeps numbers 60 days after cancelling; its subscription article says “Phone numbers held for 30 days maximum”. Port before you cancel.
How to port a number from Google Voice to Quo
Porting a Workspace Voice number out takes a PIN from the Admin console and a request lodged with Quo, which says “most ports are completed in 3-7 business days” and ports in free (extra numbers are still US$5 a month):
- If you text US numbers, Quo recommends starting 10DLC registration “before or at the same time as your port request”.
- In the Google Admin console go to Apps, Google Workspace, Google Voice, Number porting, Port-out info, and copy the code (Google’s port-out article allows 4 to 10 digits). Quo’s guide says the PIN “is valid for seven days before it expires”.
- Gather the address. Google says the request must match the primary location in the Admin console, which “might be different from the billing address on your invoice”; for the US it asks for “PIN and an address zip code”. Quo’s Google Voice (Paid) guide asks for a billing address that matches “EXACTLY” plus a recent bill. If they differ, use Google’s primary location and keep the bill handy.
- Submit the port in Quo’s desktop or web app as an Owner or Admin.
- Do not cancel Google Voice until Quo confirms the port. Google warns the new provider “could reject the port request” otherwise, and Quo notes outgoing SMS may lag up to 48 hours after transfer.
A personal (free) Google Voice number works differently: you unlock it first. Google’s port your number article says unlocking “costs $3 USD. But if your number was originally ported in from another carrier, there’s no charge.” Going the other way, Google says US ports into Google Voice take “no less than 10 business days and no more than 30, unless there are technical issues”, and toll-free numbers cannot be ported in.
The Front-Desk Test: when to leave Google Voice
The Front-Desk Test: leave Google Voice when your phone stops being a set of personal lines and becomes a front desk, meaning two or more of the triggers below are true. With one, run Quo’s 7-day trial on a temporary number first. With none, stay. Each trigger links the Google page it comes from.
| Trigger | Why it pushes you off Google Voice | Source |
|---|---|---|
| You want an AI to answer calls or follow up by text | No AI agent found on Google’s Voice pages; policy says “Do not automate our system to place phone calls or send messages automatically” | Voice Acceptable Use Policy |
| Several people must text customers from one business number | Shared call and text history is not on the Google pages we read; with several numbers you text from your main one | Send & get text messages |
| You will pass 10 users and do not need Workspace otherwise | Starter caps at 10; Standard is US$20 plus the Workspace licence | Compare Voice subscriptions |
| Your texts carry links, reminders or the same message to many | “Sending URL links” and repeated texts may be blocked | Send & get text messages |
| Stay on Google Voice if | Why |
|---|---|
| You already pay for Workspace | Voice Standard at US$20 is US$3 a user under Quo Business annual |
| You need 911 on the business line | Voice lists 911 support on every paid tier (not during a power, internet or Voice outage); Quo does not offer it |
| You need numbers outside the US and Canada | Voice numbers in 14 countries or regions; Quo is US and Canada only |
| You are one person on Gmail | Starter standalone is US$10 a month with no Workspace |
| You need Vault retention or automatic recording for compliance | Premier includes Vault and automatic call recording |
Who each option is wrong for
Zian is wrong for anyone who needs a published price today: it is in a partnership-application beta with no published prices.
LeadsNow.ai is wrong for teams that want to configure and run the agents themselves, since it is a managed service.
Quo is wrong for businesses that need 911 on the business line, numbers outside the US and Canada, or an AI agent that calls out (Sona is inbound only). Its fair-use policy also says “Do not use bots, auto-dialers, or any automated calling systems under any circumstances.” If you are weighing Quo against a contact-centre phone, our JustCall vs Quo comparison and Dialpad vs Quo comparison use the same Quo facts.
Google Voice is wrong for teams that want AI to answer or follow up, for anyone texting at volume, and for teams past 10 users that do not want Workspace.
How we compared Quo and Google Voice
Every vendor fact comes from that vendor’s own pages, read on 4 November 2026: Google’s Voice product page, 18 Workspace admin help articles, six Google Voice Help articles and the Workspace Updates posts labelled Google Voice; Quo’s pricing, Sona, fair-use, porting and rates pages, 10 Resource Center articles and its last 90 days of changelog. Workspace US-dollar prices come from an archived capture of 3 November 2026. A “Yes” needs a sentence on the vendor’s own page; a gap is written as “we could not find”, with the pages named. Totals were computed by script from list prices.
Quo vs Google Voice: frequently asked questions
Is Quo better than Google Voice for a small business?
For a US team that wants shared numbers, a phone menu and an AI agent to answer calls, yes: Quo Business is US$23 a user a month billed annually, against US$20 for Google Voice Standard plus a Workspace licence from US$7. Google Voice is the better fit if you already pay for Workspace, need 911 on the line, or need numbers outside the US and Canada.
Do I need Google Workspace to use Google Voice for business?
For a team, yes: Google lists a “Paid Google Workspace subscription” as the requirement for all three add-on tiers. One US user can buy Voice Starter or Voice Standard standalone on a personal Gmail account for US$10 or US$20 a month with no Workspace, according to Google’s Compare Voice subscriptions page.
Is Google Voice cheaper than Quo?
It depends on Workspace. If you already pay for it, Voice Standard at US$20 a user is US$3 under Quo Business annual. If you do not, 5 users with a phone menu cost US$135 a month on Google (US$100 Voice plus US$35 Workspace) against US$115 on Quo Business annual. One person on Gmail pays US$10 for Voice Starter standalone against US$15 for Quo Starter annual.
Does Google Voice have an AI receptionist?
We could not find one on Google’s Voice pages as at 4 November 2026. Google Voice uses AI to block spam, transcribe voicemail and, since June 2026, take Gemini notes on calls in English. Its acceptable use policy says “Do not automate our system to place phone calls or send messages automatically.” Quo’s Sona answers inbound calls 24/7.
Can I port my Google Voice number to Quo?
Yes. For a Workspace number, get the port-out PIN in the Google Admin console under Google Voice, Number porting, and submit the port in Quo, where most ports finish in 3–7 business days. For a personal number, unlock it first; Google charges US$3, or nothing if the number was originally ported in. Keep Google Voice active until the port completes.
Does Google Voice need A2P 10DLC registration for texting?
We could not find a 10DLC registration step on the Google Voice pages we read. Google says Voice texting is “intended only for interactive conversations” and may block links and repeated texts. Quo requires registration with The Campaign Registry before texting US numbers: US$19.50 one-time and US$1.50 to US$3 a month.
Does Quo support 911 calls like Google Voice?
No. Quo says “Emergency services (911) aren’t available through Quo” and suggests keeping your carrier number for emergencies. Google lists 911 emergency support on every paid Voice tier, but its help centre says emergency calling “will not be available” during a power, internet or Google Voice outage.
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Where every figure on this page comes from
| Figure | Who published it | Link | Date read |
|---|---|---|---|
| Google Voice Starter US$10, Standard US$20, Premier US$30 a user a month; Starter up to 10 users | Google Voice product page | 4 November 2026 | |
| Standalone Starter US$10 and Standard US$20 a month, one user, personal Gmail, US only; add-ons need a paid Workspace subscription; feature-by-tier table incl. 911, auto attendants, ring groups, automatic recording, 14 countries | Compare Voice subscriptions | 4 November 2026 | |
| Single-user plans “don’t require a paid Workspace subscription” | Identify Google Voice subscription types | 4 November 2026 | |
| Voice billed monthly flexible, per user per day, prorated; extra numbers not currently charged; E911 and 988 fees per number | How Voice billing works | 4 November 2026 | |
| Workspace needed before a Voice add-on | Add Voice to Google Workspace | 4 November 2026 | |
| Voice is an add-on to any Workspace edition; SMS US only; porting into Voice not yet in Canada | Voice FAQ for administrators | 4 November 2026 | |
| Workspace Business Starter US$7, Standard US$14, Plus US$22 a user a month, annual commitment; 300-user maximum; introductory discount on the first 3 months (20% in the capture, 50% on the live page on 4 November 2026) | Google (archived capture, 3 November 2026) | Google Workspace pricing | 4 November 2026 |
| Auto attendants on Standard and Premier | Set up a Voice automated attendant | 4 November 2026 | |
| Ring groups up to 50 members; outbound calls from ring-group numbers | Set up Google Voice ring groups | 4 November 2026 | |
| Gemini notes: supported editions and add-ons; English only; recording required; AI announcement | Let Google Voice take AI notes | 4 November 2026 | |
| AI note-taking launched 16 June 2026; call queuing 8 December 2025; Carrier Link 14 more countries 8 October 2026 | Workspace Updates, Google Voice label | 4 November 2026 | |
| 911 not available during a power, internet or Google Voice outage | Call emergency services | 4 November 2026 | |
| “Take notes for me” requires an eligible Workspace subscription and Voice add-ons | Take notes for me in Google Voice | 4 November 2026 | |
| Salesforce integration beta closed | Integrate CRM with Salesforce | 4 November 2026 | |
| Texting US only; interactive conversations only; URL links and repeated texts may be blocked; group texts up to 8; main number only | Send & get text messages | 4 November 2026 | |
| “Do not automate our system to place phone calls or send messages automatically” | Voice Acceptable Use Policy | 4 November 2026 | |
| International calls “charged per minute” | Buy credit to make calls | 4 November 2026 | |
| Port-out PIN 4–10 digits; primary location address; US needs PIN and zip code | Port out Voice numbers | 4 November 2026 | |
| Personal number unlock US$3, free if originally ported in | Port your Google Voice number | 4 November 2026 | |
| US ports into Voice 10 to 30 business days | Google Voice Porting FAQ | 4 November 2026 | |
| Toll-free numbers cannot be ported into Voice | Number porting requirements for Google Voice | 4 November 2026 | |
| Quo Starter US$15/US$19, Business US$23/US$33, Scale US$35/US$47; US$180/US$276/US$420 a year; extra numbers US$5; shared number up to 10 paid users on Starter; automated SMS 1 cent a segment; numbers saved 60 days | Quo | quo.com/pricing | 4 November 2026 |
| Sona tiers US$0/25/49/99/199 for 10/40/100/250/600 calls; overage US$1.00–US$0.45; 100 credits a call; under 15 seconds not counted; overages off by default; credits expire | Quo | Sona pricing | 4 November 2026 |
| Sona inbound only; cannot switch languages mid-call (FAQ); purchase needs paid plan, Admin or Owner | Quo | quo.com/sona | 4 November 2026 |
| Sona detects caller language (Beta) | Quo | Sona setup and configuration | 4 November 2026 |
| Sona SMS lead capture beta 17 August 2026; last 90 days of changes | Quo | Quo changelog | 4 November 2026 |
| No refunds; numbers held 30 days maximum | Quo | Managing your subscription | 4 November 2026 |
| 7-day trial; card required; no US texting on trial | Quo | Managing your trial | 4 November 2026 |
| US and Canadian numbers only | Quo | Local numbers | 4 November 2026 |
| 10DLC US$19.50 one-time; US$1.50/US$3/US$2 a month; US$15 resubmission; 24–48 hours, up to 20 days, rarely over 30 | Quo | Carrier registration (A2P 10DLC) | 4 November 2026 |
| Porting 3–7 business days; 911 not available; SMS may lag 48 hours | Quo | Number porting | 4 November 2026 |
| Port-out PIN valid seven days; billing address must match; recent bill | Quo | How to port out from Google Voice (Paid) | 4 November 2026 |
| Personal Google Voice unlock described by Quo as a US$3 fee | Quo | How to port out from Google Voice | 4 November 2026 |
| No bots, auto-dialers or automated calling; limits and overages reserved | Quo | quo.com/fair-use | 4 November 2026 |
| International rates per minute, paid with credits | Quo | quo.com/rates | 4 November 2026 |
| Quo’s description of Google Voice | Quo | Quo vs Google Voice | 4 November 2026 |
| Worked-bill totals and per-user gaps | Zian, computed from the rows above | This page (script, list prices) | 4 November 2026 |
| 50,769+ appointments; 40+ meetings/week for many teams | Zian | zian.ai | 4 November 2026 |