Ada vs Lorikeet for AI Customer Service in 2026
Ada vs Lorikeet from each vendor’s own pages as at 30 September 2026: per-conversation vs per-resolution billing, languages by channel, ISO 27001 vs PCI DSS.
Ada vs Lorikeet from each vendor’s own pages as at 30 September 2026: per-conversation vs per-resolution billing, languages by channel, ISO 27001 vs PCI DSS.
Emails suddenly going to spam after AI outbound? The next 24 hours: bounce codes, message headers, Postmaster Tools, SNDS and Spamhaus, then the next 7 days.
CASL implied consent for AI email and SMS agents: the 2-year and 6-month clocks, the narrow B2B exemption, published addresses and 10-day unsubscribes.
Acceptable hallucination rate for AI voice agents: define it per call or per claim, grade your own calls, and prove it with Wilson intervals, not leaderboards.
Which voice AI platforms can cold call Australians from a local 02/03/07/08 or 04 number? 10 vendors’ docs compared, plus the 4R caller-ID test and ACMA rules.
Is AI cold calling legal in Germany? UWG §7 needs prior express consent for consumer and machine calls, presumed consent for B2B. Where AI voice agents fall.
Five routes to put a third-party AI voice agent on RingCentral or Zoom Phone, each from the vendor’s own docs, with the limitation each vendor documents for it.
How to put an AI voice agent in front of Teams Phone: the certified-agent rule, licences, ACS and Event Grid setup, the external transfer bug and SIP routes.
Choose WebRTC, WebSocket or SIP for the OpenAI Realtime API by where caller audio starts, plus a server sideband for tools. Decision table and known failures.
Nine US states need all-party consent for some call recording; five are split. Statute table for AI voice agents and how Penal Code 631 can reach AI vendors.