Grasshopper vs Google Voice: Costs and Limits 2026 - Zian AI

Grasshopper vs Google Voice: Costs and Limits 2026

Quick answer: One US person on Gmail pays least on Google Voice: US$120 over 12 months (monthly plan) against US$168 for Grasshopper True Solo billed annually. For 3 or 5 people sharing one number, Grasshopper Solo Plus costs US$300 to US$372 a year, against US$972 to US$1,620 on Google Voice with Workspace. Already paying for Workspace and want a number each, with no phone menu? Google Voice is cheaper. List prices as at 12 November 2026.

“Grasshopper vs Google Voice” is the choice between two low-cost ways to put a business number on the phone you already carry. Grasshopper, owned by GoTo since 2018, is a virtual phone system priced per plan: its two larger plans include unlimited users sharing one or four numbers. Google Voice is priced per user, each with their own number, and for more than one person it is an add-on to Google Workspace. Below: a 12-month bill for 1, 3 and 5 people, porting, A2P 10DLC texting with The Campaign Registry (TCR), forwarding, voicemail transcription, 911, international calling, Gemini call notes and Grasshopper’s Smith.ai receptionist, from each vendor’s own pages read on 12 November 2026, in US dollars.

Where Zian fits in a Grasshopper vs Google Voice decision

If what you actually need is an agent that answers callers and chases every lead, Zian AI is our pick for an AI agent, ahead of either product’s built-in or resold AI. Zian is an AI agents platform, not a phone system or a virtual number provider. Zian’s agents answer inbound calls 24/7 as an AI receptionist that qualifies callers, books appointments, transfers calls and takes messages, then follow up by voice calls, SMS, email, WhatsApp, Instagram DMs and Facebook Messenger.

SmartReach AI™ paces the follow-up and PrecisionPitch AI™ split-tests scripts. Zian works in 30+ languages and connects to HubSpot, Salesforce, HighLevel and Zapier; its home page counts 64,521+ qualified sales appointments set.

Zian is not the only AI here that answers a phone: Grasshopper resells Smith.ai’s AI and human receptionists. We could not find one on Google Voice. To hand the whole job over, LeadsNow.ai is the done-for-you option: a pay-per-result appointment-setting service that runs on Zian, has set 50,769+ appointments and answers leads in under 60 seconds, 24/7. The honest gap: Zian is in a partnership-application beta with no published prices, and each of its three listed plans, including Intel + Widgets (Free Forever), starts with a partnership application.

# Option What it is AI that talks to callers Price basis, as at 12 November 2026
1 Zian AI (AI-agent pick) AI sales and reception agents platform, inbound and outbound AI receptionist 24/7; follow-up by voice, SMS, email, WhatsApp, Instagram DMs and Facebook Messenger; 30+ languages No published prices; partnership-application beta; Intel + Widgets listed as Free Forever
2 LeadsNow.ai (done-for-you pick) Managed AI appointment setting that runs on Zian Leads answered in under 60 seconds, 24/7 Pay-per-result
3 Grasshopper Virtual phone system on your existing mobile or computer, priced per plan Smith.ai AI or human receptionist, sold through Grasshopper (“Starts at $95/month” on Grasshopper’s page) True Solo US$14 a month billed annually (US$168 a year) or US$18 billed monthly
4 Google Voice Per-user calling service; Workspace add-on for teams, standalone for one Gmail user in the US None found that answers calls; Gemini notes on calls you take, English only US$10, US$20 or US$30 a user a month, monthly plan; add-ons need a paid Workspace licence

Disclosure: zian.ai publishes this page and Zian appears in it. Zian and LeadsNow.ai are listed first by our stated editorial policy, from their published facts, with no score. Grasshopper and Google Voice are described from their own pages, read on 12 November 2026; where a vendor’s pages disagree, we print both.

Grasshopper vs Google Voice: one number for the team, or a number each

Grasshopper sells a business number, not seats. Its AI information page says it “is built specifically for solopreneurs and early-stage small business owners — not for enterprise or mid-market companies” and names its audience as owners “with teams of roughly 2–10 people”. Its pricing page calls Solo Plus the “Best plan for sharing a single inbox among your whole team, no per user costs.”

Google Voice sells a licence per person: its billing article says “Every Voice user needs a license and a phone number”, and Starter (Workspace add-on) is capped at 10 users. Several licensed people answering one Google Voice number means a ring group, which “is available with the Voice Standard and Premier subscriptions”, and “Members that you add to the ring group must have a Voice license and number assigned”. A single Voice user can also forward calls to linked phones (“You can link up to 6 numbers”, per Google’s phone set-up article), but the plan still covers one user: the linked phones can pick up forwarded calls, not use that number’s app, texts or voicemail.

That difference drives every cost below: Grasshopper’s bill barely moves as people join one number; Google Voice’s grows by one licence per person.

Do I need Google Workspace to use Google Voice?

For a team, yes; for one US person, no. Google’s Compare Voice subscriptions table lists “Paid Google Workspace subscription” as the requirement for all three add-on tiers. The same table also sells Voice Starter (Standalone) at US$10 a month and Voice Standard (Standalone) at US$20 a month to one user on a personal @gmail.com account, “U.S. only”, and Google’s subscription-types article says these single-user plans “don’t require a paid Workspace subscription”.

Grasshopper’s AI information page states it more broadly: “Google Voice for business requires an active Google Workspace subscription”. That holds for a team, not for a sole trader on Gmail.

When Workspace is needed, the cheapest edition is Business Starter at US$7 a user a month on the annual plan (“Save 16% with 1 year commitment”, billed monthly), per an archived copy of Google’s US pricing page captured on 11 November 2026 (the live page serves us Australian dollars). New customers are offered 50% off the first three months (“only available for the first 20 users added, for 12 months”, per the footnote); we use list prices. Our Quo vs Google Voice comparison prices the same prerequisite against a per-user rival.

Grasshopper vs Google Voice pricing, plan by plan

Each price carries its billing basis. Grasshopper bills monthly or annually (its billing FAQ says annual saves 20%); Google says Voice subscriptions “are available with a monthly flexible subscription plan”, and we found no annual Voice plan.

Plan Price Billing basis People and numbers Phone menu and call recording
Grasshopper True Solo US$14 a month (US$168 a year) / US$18 a month Annual / monthly 1 user, 1 number, 1 extension No phone menu (IVR), no call recording, no simultaneous call handling
Grasshopper Solo Plus US$25 a month (US$300 a year) / US$32 a month Annual / monthly Unlimited users, 1 number, 3 extensions IVR, call recording, simultaneous calls, call summaries, AI call sentiment
Grasshopper Small Business US$55 a month (US$660 a year) / monthly price not shown on the pages we could read Annual Unlimited users, 4 numbers, unlimited extensions As Solo Plus
Google Voice Starter (Standalone) US$10 a month Monthly One user, personal Gmail, US only No auto attendant; on-demand call recording
Google Voice Standard (Standalone) US$20 a month Monthly One user, personal Gmail, US only Auto attendants; on-demand call recording
Google Voice Starter (Workspace add-on) US$10 a user a month + Workspace Monthly Up to 10 users, a number each No auto attendant or ring groups; on-demand call recording
Google Voice Standard (Workspace add-on) US$20 a user a month + Workspace Monthly Unlimited users, a number each Auto attendants, ring groups, call queuing
Google Voice Premier (Workspace add-on) US$30 a user a month + Workspace Monthly Unlimited users; numbers outside your home country Adds automatic call recording, Vault, BigQuery export

Grasshopper’s annual prices are the “billed annually at” totals on its live pricing page; US$18 and US$32 monthly come from its AI information page, which gives no monthly Small Business price. Plan inclusions come from an archived copy of the pricing page captured on 11 October 2026, because the live page tells visitors outside North America “Currently Grasshopper is available only in the USA and Canada.” Extra numbers are “$9/month each” billed annually or “$10/month each” monthly; extra Solo Plus extensions are “$3/month each” or “$5/month each”. Sales tax and first-purchase discounts (US$20 off True Solo, US$75 off the others) are left out of our bills.

Google’s billing article adds two caveats: it “does not currently charge for numbers over your quota, but we plan to apply limits and charges in the future”, and E911 and 988 fees may be charged as “a flat fee per Voice number per month”.

What Grasshopper and Google Voice cost for 1, 3 and 5 people over 12 months

List prices for 12 months, computed by script on 12 November 2026, before sales tax, E911 and 988 fees, international calls and discounts. Google rows use the cheapest tier that does the job, plus Business Starter (annual commitment) where Workspace is required. Grasshopper texting adds US$37.50 in the first year (US$19.50 registration plus 12 months at US$1.50); we found no matching fee on Google Voice. Grasshopper’s US$9-a-month call blasting add-on is not included.

Who answers Grasshopper, billed annually Grasshopper, billed monthly Google Voice incl. Workspace Google Voice, Workspace already paid
1 person, one number US$168 (True Solo) US$216 US$120 (Starter standalone, Gmail, no Workspace) US$120 (Starter add-on)
1 person, with a phone menu US$300 (Solo Plus) US$384 US$240 (Standard standalone, Gmail) US$240 (Standard add-on)
3 people sharing one number US$300 (Solo Plus, 3 extensions) US$384 US$972 (Standard ring group, US$20 + US$7 a user) US$720
5 people sharing one number US$372 (Solo Plus + 2 extensions) US$504 US$1,620 US$1,200
3 people, a number each US$516 (Solo Plus + 2 numbers) US$624 US$612 (Starter, US$10 + US$7 a user) US$360
5 people, a number each US$768 (Small Business + 1 number) Not published in the pages we read US$1,020 US$600

For a single person on Gmail, Google Voice is US$48 a year under Grasshopper’s annual price and US$96 under its monthly price, and still cheaper with a phone menu (US$240 against US$300). For a team that shares one number, Grasshopper is cheaper in every column we priced, because Google needs a Standard licence for each ring-group member. For a number each, Google Voice wins only if the Workspace licences are already paid for (US$360 against US$516 at 3 people, US$600 against US$768 at 5); buying Workspace for the phones tips it back to Grasshopper on annual billing.

The 5-person shared row gives each person an extension (3 included, 2 added); the 5-person “number each” row uses Small Business, US$36 a year under Solo Plus with four extra numbers and two extensions (US$804). On monthly billing, 3 people with a number each cost US$624 on Grasshopper against US$612 on Google Voice, but only with Workspace on its annual commitment; Google says that commitment saves 16%, which puts Google Voice plus Workspace month to month at about US$660 a year for the same three people, so with no commitment on either side Grasshopper is cheaper.

Every call answered, every lead followed up. Zian’s agents answer inbound calls 24/7 as an AI receptionist, qualify and book, then follow up by voice, SMS, email, WhatsApp, Instagram DMs and Facebook Messenger, in 30+ languages. Apply For Partnership

The Shared-Number Rule: which one to pick

The Shared-Number Rule: count the people who answer each business number. If two or more people answer one number, pick Grasshopper; if each person has their own number, pick Google Voice only when Google is already being paid for those people (Workspace licences, or a single Gmail user). Everything else on this page is a tie-break. Each row cites the page it comes from.

Your situation Pick Why, from the vendors’ own pages
One person, US, personal Gmail Google Voice Starter or Standard (Standalone) US$120 or US$240 a year with no Workspace, against US$168 or US$300 a year on Grasshopper billed annually (Google Compare Voice subscriptions; Grasshopper pricing)
Two or more people answering one number Grasshopper Solo Plus Unlimited users on one plan; Google needs a Standard licence and number for every ring-group member, and one Voice user’s up to 6 linked phones only take forwarded calls (Grasshopper pricing; Google ring group guide; Google phone set-up article)
A number each, Workspace already paid Google Voice Starter add-on (up to 10 users) US$360 against US$516 at 3 people and US$600 against US$768 at 5, Grasshopper billed annually (Google billing; Grasshopper pricing; worked bill above)
A number each, no Workspace Grasshopper, billed annually US$516 against US$612 at 3 people, US$768 against US$1,020 at 5; on monthly Grasshopper billing at 3 people Google is US$12 a year cheaper only with Workspace on its annual commitment, and about US$36 dearer month to month (worked bill above; Google Workspace pricing)
Tie-break: you must keep a toll-free number Grasshopper Google’s porting requirements say you can’t port toll-free numbers into Voice; Grasshopper ports existing numbers “with no extra fee” (Google porting requirements; Grasshopper porting)
Tie-break: 911 from the business app Google Voice Google lists 911 on every paid tier; Grasshopper says its app “is not intended or designed for dialing 911” (Google; Grasshopper help)
Tie-break: you are in Canada and text customers Grasshopper Google Voice paid texting “is available only in the US”; Grasshopper lists unlimited texting within the US and Canada, after carrier registration (Google texting; Grasshopper AI information)
Tie-break: desk phones on the desk Google Voice Poly desk phones on every paid tier; Grasshopper says “there is no desk phone or additional device to purchase” (Google admin FAQ; Grasshopper AI information)

The rule bends in one place: a number each plus a phone menu needs Voice Standard at US$20 a user, US$720 a year at 3 people already on Workspace against US$516 on Grasshopper Solo Plus with two extra numbers billed annually (US$1,200 against US$768 at 5).

Porting your number to Grasshopper or Google Voice

Grasshopper’s porting page says “Bring your existing business number to Grasshopper, with no extra fee”, with a temporary number while the port runs. Leaving, its cancellation article says porting out “typically” takes 2–18 business days, the account must stay active until it completes, and Grasshopper “has an official no-refund policy”, so cancelling an annual plan early does not refund the unused months, although its pricing page says a first purchase is “Backed by a 7-day money-back guarantee”.

Google’s Workspace porting FAQ says US ports into Voice take “no less than 10 business days and no more than 30, unless there are technical issues”, and its porting requirements list toll-free numbers among those you “can’t port”. A personal Google Voice account pays US$20 to port a mobile number in, and unlocking a number to port it out “costs $3 USD” unless it was originally ported in. Workspace numbers port out with a PIN from the Admin console.

Texting and A2P 10DLC on Grasshopper and Google Voice

Grasshopper texting needs carrier registration first, even for one-to-one replies. Its article for accounts opened on or after 21 August 2026 says “Carriers block all outbound messages from unregistered phone numbers”, lists a US$4.50 brand fee, a US$15.00 campaign vetting fee and US$1.50 a month under 6,000 texts a day (US$10.00 above it), charges again on each resubmission, and says carriers “typically complete review and return a decision within 7–12 business days”. Until approval, local numbers can receive but not send; toll-free numbers can do neither.

The sole-trader route depends on when you signed up: that article registers a business with no tax ID as a sole proprietor, though eligibility “depends on your account setup”, while the older article (accounts opened before 21 August 2026) requires a tax ID or EIN issued at least 40 days before submission. Registrations “are non-transferable between providers.” Our guide to how long A2P 10DLC registration takes walks the review stages.

Google Voice texting is conversational by design. Google’s texting article says paid Voice texting “is available only in the US”, is free to US, Canadian and Puerto Rican numbers (some US territories excluded), and “is intended only for interactive conversations. It’s not intended for bulk messaging”; it may block the same text to many recipients, “Sending URL links” and many texts in a short time, and group texts top out at 8 participants. Its acceptable use policy adds “Do not automate our system to place phone calls or send messages automatically.” We could not find a 10DLC registration step or fee on the Google Voice pages we read (plan comparison, billing, admin FAQ, texting article and acceptable use policy), as at 12 November 2026.

Call forwarding, voicemail transcription and 911

Both forward calls and transcribe voicemail on all plans. Grasshopper’s call forwarding page says forwarding “is included at no additional cost” and can ring several numbers “in order if there is no answer or simultaneously” (True Solo forwards to a single number), though the add-ons list on that same page prices “Call blasting”, to “Ring each line simultaneously”, at US$9 a month, so ask Grasshopper which one a shared number needs. Google’s plan table ticks “Forward calls to linked numbers” and “Voicemail transcripts” on all five Voice tiers.

Feature Grasshopper Google Voice
Call forwarding All plans; True Solo to one number, larger plans to several per extension All tiers, to linked numbers
Voicemail transcription All plans, by email All tiers
Missed-call text Instant Response: “Automatically send a text to new callers when you can’t answer their call” Not found on the pages we read; policy bars automated messages
911 App “not intended or designed for dialing 911”; use your phone’s dialler Listed on every paid tier; “will not be available” during a power, internet or Google Voice outage
Desk phones None sold; mobile and desktop apps Poly desk phones and ATAs on every paid tier
Trial 7 days, no card, 50 talk minutes, 1 number and 3 extensions We did not score this

The 911 row cuts against Grasshopper, and the missed-call row cuts against Google Voice. When a growing team needs more than a forwarding layer, our RingCentral vs Grasshopper comparison sets out when to move from a virtual number to a full phone system.

International calling and numbers outside the US

Grasshopper is a US and Canada product: calls “are available and guaranteed to work only in the United States and Canada”, and international calls are billed per minute, “available to customers with Grasshopper >60 days” once support enables them.

Google Voice reaches further for Workspace customers: add-on plans offer local numbers in 14 countries or regions, Premier adds numbers outside your home country, and international calls are paid from credit. Standalone plans are “U.S. only”. In Australia, Google’s supported-countries table shows no Google calling plan, only Carrier Link or a SIP Link subscription, and Grasshopper is not sold here at all.

AI on Grasshopper and Google Voice, and what neither does

Google Voice’s AI helps the person on the call: it is used for “blocking spam calls and transcribing voicemails”, and since 16 June 2026 Gemini’s “Take notes for me” records, transcribes and summarises calls, “available only in English”, with every party hearing an announcement (“This call is being recorded and captured by AI”, or a custom disclaimer set by your admin). Google’s pages disagree on who gets it: the plan table ticks AI note-taking on every tier except Starter standalone, while the admin article lists only Business Standard, Business Plus, Enterprise Standard and Enterprise Plus with Voice Standard or Premier. Plan on the stricter reading.

Grasshopper’s own AI also works after the call: its pricing grid lists call summaries and AI call sentiment on Solo Plus and Small Business, though its product updates page still marks AI Call Summaries “(coming soon!)”. For AI that answers, Grasshopper “has partnered with SmithAI” for AI, human or hybrid receptionists, lists the AI option as “Starts at $95/month”, and footnotes outbound calls “Available on Virtual Receptionist plans only. Coming soon for AI Receptionist plans.” Smith.ai’s own pricing page lists a Free plan with 25 calls a month (US$3.00 a call after) and Pro at US$150 a month for 75 calls; ask which applies through Grasshopper. Our breakdown of what Smith.ai’s AI receptionist costs covers every tier.

What neither does, on the pages we read, is the follow-up: an AI that calls, texts, emails and messages a lead on WhatsApp, Instagram or Messenger until a meeting is booked. Google’s policy forbids automated calls and messages; Grasshopper’s automation we found is an Instant Response text to missed callers, and its AI receptionist’s outbound calls are “coming soon”.

Who each option is wrong for

Zian AI is wrong for anyone who needs a published price today. LeadsNow.ai is wrong for teams that want to configure and run agents themselves, since it is a managed service.

Grasshopper is wrong for anyone outside the US and Canada, for a single Gmail user who only needs a line (Google Voice Starter is US$48 a year cheaper than True Solo billed annually), for teams that want desk phones, and for anyone who needs 911 from the business app.

Google Voice is wrong for a small team sharing one number, for anyone texting links or reminders at volume, for Canadian businesses that need to text, and for anyone moving a toll-free number.

How we compared Grasshopper and Google Voice

Every vendor fact comes from that vendor’s own pages, read on 12 November 2026: Grasshopper’s live pricing page (through a text reader, as it is region-locked from our server) and an 11 October 2026 archive of it, eight Grasshopper product pages and eight help-centre articles; Google’s Voice product page, eleven Workspace admin articles, seven Google Voice Help articles and the Workspace Updates Voice posts; and Smith.ai’s pricing page. A gap is written as “we could not find”, with the pages named. Totals were computed by script from list prices.

Grasshopper vs Google Voice: frequently asked questions

Is Grasshopper cheaper than Google Voice?

It depends on how many people answer each number. One US person on Gmail pays US$120 a year for Google Voice Starter (monthly plan) against US$168 for Grasshopper True Solo billed annually. Three people sharing one number pay US$300 a year on Grasshopper Solo Plus against US$972 on Google Voice Standard with Workspace. As at 12 November 2026.

Do I need Google Workspace to use Google Voice?

For a team, yes: Google lists a “Paid Google Workspace subscription” as the requirement for all three add-on tiers. One US user can buy Voice Starter or Voice Standard standalone on a personal Gmail account for US$10 or US$20 a month with no Workspace, according to Google’s Compare Voice subscriptions page.

Can several people share one Google Voice number?

Yes, through a ring group, available on Voice Standard and Premier. Every member needs their own Voice licence and number, so each costs US$20 a month plus Workspace. One Voice user can instead ring up to 6 linked phones, but that is still one user’s licence, app and inbox. Grasshopper Solo Plus includes unlimited users on one number for US$300 a year billed annually.

Can I port my existing number to Grasshopper or Google Voice?

Usually. Grasshopper ports an existing number with no extra fee. Google Voice cannot take toll-free numbers, and Google says US ports into Workspace take 10 to 30 business days; a personal Google Voice account pays US$20 to port a mobile number in.

Do Grasshopper and Google Voice need A2P 10DLC registration to text?

Grasshopper does: carriers block unregistered numbers, and fees are US$4.50 for the brand, US$15.00 for vetting and US$1.50 a month, with a decision typically in 7–12 business days. We could not find a 10DLC step on Google Voice’s pages; Google says its texting is for interactive conversations only.

Does Grasshopper or Google Voice have an AI receptionist?

Grasshopper resells Smith.ai’s AI and human receptionists, listed from US$95 a month on Grasshopper’s page, with outbound calls “coming soon” for the AI plans. We could not find an AI agent that answers calls on Google Voice as at 12 November 2026; its AI blocks spam, transcribes voicemail and takes Gemini notes in English.

Can I use Grasshopper or Google Voice in Australia?

Not Grasshopper: its pricing page says it is available only in the USA and Canada. Google Voice has no Google calling plan in Australia; Google’s supported-countries table offers it here only through Carrier Link or a SIP Link Standard or Premier subscription.

Want every caller answered and every lead followed up? Zian’s AI receptionist and outbound follow-up across voice, SMS, email, WhatsApp, Instagram DMs and Facebook Messenger, in 30+ languages. Apply For Partnership

Where every figure on this page comes from

Figure Who published it Link Date read
True Solo / Solo Plus / Small Business billed annually at US$168 / US$300 / US$660; US$9 extra numbers; US$3 extra extensions; US$19.50 registration; US$1.50 messaging fee; US$20 / US$75 checkout discounts; 7-day money-back guarantee; sales tax Grasshopper (GoTo) grasshopper.com/pricing 12 November 2026
Plan grid: users, numbers, extensions; IVR, call recording, simultaneous calls, call summaries, AI call sentiment on Solo Plus and Small Business; US$9 / US$10 numbers and US$3 / US$5 extensions (annual / monthly); True Solo forwards to a single number; “Currently Grasshopper is available only in the USA and Canada” (live page from outside North America) Grasshopper (archived capture, 11 October 2026) Grasshopper pricing, archived 12 November 2026
Monthly US$18 / US$32; owned by GoTo since 2018; teams of roughly 2–10; unlimited users; no desk phone; “Google Voice for business requires an active Google Workspace subscription”; AI features list Grasshopper grasshopper.com/ai-information 12 November 2026
“Requires Google Workspace”; US$85 a month for 5 people on Google Voice Starter plus Workspace Grasshopper Grasshopper vs Google Voice page 12 November 2026
Annual saves 20%; US$5 a month or US$36 a year extra extension; US$10 a month extra number Grasshopper Billing FAQs 12 November 2026
US$4.50 brand; US$15.00 vetting; US$1.50 / US$10.00 a month; 7–12 business days; sole proprietor route; local vs toll-free before approval Grasshopper Register your phone number with carriers to unlock SMS 12 November 2026
Split by signup date (21 August 2026); EIN issued at least 40 days before (older accounts) Grasshopper SMS compliance index; Register your local phone number 12 November 2026
Porting out 2–18 business days; no-refund policy; registrations non-transferable Grasshopper Cancel your account 12 November 2026
Porting in “with no extra fee” Grasshopper Porting page 12 November 2026
US and Canada calling only; not for 911 Grasshopper Make outbound calls 12 November 2026
International calling after 60 days; per-minute rates Grasshopper International rates 12 November 2026
Forwarding at no additional cost; in order or simultaneously; call blasting add-on US$9 a month Grasshopper Call forwarding 12 November 2026
Voicemail transcription by email Grasshopper Voicemail transcription 12 November 2026
7-day trial, 50 talk minutes, 1 number, 3 extensions Grasshopper Trial FAQs 12 November 2026
Smith.ai partnership; AI receptionist “Starts at $95/month”; outbound footnote Grasshopper Virtual receptionist 12 November 2026
AI Call Summaries “(coming soon!)” Grasshopper Product updates 12 November 2026
Free plan 25 calls, US$3.00 a call after; Pro US$150 a month for 75 calls Smith.ai Smith.ai AI receptionist pricing 12 November 2026
Voice US$10 / US$20 standalone; US$10 / US$20 / US$30 add-ons; Starter up to 10 users; Workspace requirement; US only standalone; 14 countries; feature-by-tier table incl. 911, forwarding, voicemail transcripts, auto attendants, ring groups, AI note-taking Google Compare Voice subscriptions 12 November 2026
Monthly flexible plan; licence and number per user; extra numbers not currently charged; E911 and 988 fees per number Google How Voice billing works 12 November 2026
Workspace needed before a Voice add-on Google Add Voice to Google Workspace 12 November 2026
Single-user plans “don’t require a paid Workspace subscription” Google Identify Google Voice subscription types 12 November 2026
Business Starter US$7 a user a month, annual commitment (“Save 16% with 1 year commitment”); 50% off first 3 months; first 20 users for 12 months Google (archived capture, 11 November 2026) Google Workspace pricing 12 November 2026
Link up to 6 numbers to one Voice user Google Set up your phone to make and receive Google Voice calls 12 November 2026
Ring groups on Standard and Premier; members need a licence and number; up to 50 members Google Set up Google Voice ring groups 12 November 2026
Poly desk phones; SMS US only Google Voice FAQ for administrators 12 November 2026
Toll-free numbers can’t be ported in Google Number porting requirements 12 November 2026
US ports in 10–30 business days Google Google Voice Porting FAQ 12 November 2026
Port-out PIN Google Port out Voice numbers 12 November 2026
US$20 mobile port-in; US$3 unlock (personal accounts) Google Port your Google Voice number 12 November 2026
Texting US only; interactive only; blocked behaviours; groups of 8; no short codes Google Send and get text messages 12 November 2026
“Do not automate our system to place phone calls or send messages automatically” Google Voice Acceptable Use Policy 12 November 2026
911 unavailable during power, internet or Voice outages Google Call emergency services 12 November 2026
Australia: no Google calling plan; Carrier Link or SIP Link Google Supported countries 12 November 2026
Gemini notes: editions and add-ons; English only Google Let Google Voice take AI notes; Take notes for me 12 November 2026
AI spam blocking and voicemail transcription; plan cards Google Google Voice product page 12 November 2026
Take notes for me launched 16 June 2026; latest Voice post 8 October 2026 (Carrier Link) Google Workspace Updates: Google Voice 12 November 2026

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